Idox is seeking a Customer Support Manager to ensure outstanding service throughout the license period and seamless onboarding for new prospects. You will support the sales team, manage priorities, and act as a key liaison across business units to resolve technical inquiries and keep SLAs.
This maternity cover role runs for 10 months with a focus on customer satisfaction and data delivery quality. The role drives day-to-day support for the Sales team, maintains communication with clients, and
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Customer Support Lead (Salesforce) – 10mo Maternity Cover in Farnborough employer: Idox
Idox is an exceptional employer, offering a dynamic and supportive work culture that prioritises employee growth and innovation. As the Head of Data Services, you will lead a high-performing team in a UK home-based role, benefiting from flexible working arrangements and opportunities to drive impactful change within local government. With a strong focus on professional development, cutting-edge technology adoption, and a commitment to operational excellence, Idox provides a rewarding environment for those looking to make a meaningful contribution in the data services sector.
