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- Tasks: Join our team to enhance onboarding experiences for Idox Cloud solutions customers.
- Company: Idox is a leader in providing innovative software solutions for Local Government.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth.
- Why this job: Be part of a transformational team that values integrity and excellence while making a real impact.
- Qualifications: Experience in customer-facing roles and strong problem-solving skills are essential.
- Other info: This role offers the chance to work on diverse projects across the UK & Ireland.
The predicted salary is between 36000 - 60000 £ per year.
This is a fantastic opportunity for an experienced Onboarding Consultant to join our Idox Professional Services team, working with our Local Government solutions in a fundamental, customer-facing role. Youll be joining a recently established team of software delivery specialists that has been set up to enrich the core onboarding experience for Idox Cloud solutions customers across the UK & Ireland.
As part of this transformational team of software implementation consultants, you will collaborate with our customers, project managers and other professional services teams in order to provide the business consultancy expertise, product knowledge and problem-solving prowess required to shape and fulfil business critical deliveries.
Responsibilities include developing strong relationships with customers, prioritising and balancing a portfolio of projects and liaising with cross-functional teams in Idox to secure successful software implementations to a high degree of customer satisfaction.
Ultimately, a successful onboarding specialist will manage the intricacies of each software implementation to a pre-defined process ensuring that all key software deliverables are achieved as planned and any issues are resolved in a timely manner, to the satisfaction of all stakeholders.
You will be a self-sufficient, team player with a problem-solving mentality and excellent attention to detail. Fulfilment and accomplishment are your main motivators and the Idox values of responsibility, integrity and excellence are core to your professional wellbeing and sense of achiev
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Onboarding Consultant employer: Idox plc
Contact Detail:
Idox plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboarding Consultant
✨Tip Number 1
Familiarize yourself with Idox's Local Government solutions and the specific challenges they address. This knowledge will help you demonstrate your understanding of the industry during interviews and show how you can add value to their team.
✨Tip Number 2
Highlight your experience in managing software implementations and customer relationships. Be prepared to share specific examples of how you've successfully navigated complex projects and resolved issues, as this will resonate well with the role's requirements.
✨Tip Number 3
Showcase your problem-solving skills by discussing past experiences where you identified challenges and implemented effective solutions. This will illustrate your proactive approach and ability to handle the intricacies of software implementations.
✨Tip Number 4
Emphasize your alignment with Idox's values of responsibility, integrity, and excellence. Share personal anecdotes that reflect these values, as cultural fit is crucial for success in this role and within the company.
We think you need these skills to ace Onboarding Consultant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Onboarding Consultant position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in onboarding, customer relations, and project management. Use specific examples that demonstrate your problem-solving skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your values align with Idox's values of responsibility, integrity, and excellence, and provide examples of how you've successfully managed software implementations in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Idox plc
✨Showcase Your Customer Relationship Skills
Since the role involves developing strong relationships with customers, be prepared to share examples of how you've successfully built rapport and trust in previous positions. Highlight your communication skills and ability to understand customer needs.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific challenges you've faced in onboarding or software implementation projects. Explain how you approached these problems, the solutions you implemented, and the outcomes. This will showcase your problem-solving prowess.
✨Familiarize Yourself with Idox Solutions
Research Idox's Local Government solutions and their cloud offerings. Understanding the products will allow you to speak knowledgeably about how you can contribute to successful software implementations and enhance the onboarding experience.
✨Emphasize Team Collaboration
As a team player, it's important to convey your experience working with cross-functional teams. Share examples of how you've collaborated with project managers and other departments to achieve common goals, ensuring successful project delivery.
