Countryside Access & GIS Consultant

If you have excellent IT and data management skills and a background in countryside management, rights of way management, conservation, GIS or similar, then this might be the rare opportunity you have been looking for. This is a vacancy for a product and GIS Consultant to join the Exegesis team within Idox Geospatial, working specifically with our CAMS product suite (Countryside Access Management System). CAMS is a comprehensive, GIS-based platform for the management of National Trails, Public Rights of Way, open access land and Promoted Routes. It is the market-leading solution, used extensively by local government organisations across the UK, with around 65% of all UK footpaths managed in CAMS. CAMS comprises desktop, web and mobile applications and benefits from an active development programme.

As a Countryside Access & GIS Consultant you will undertake a wide range of activities enabling CAMS customers to make effective use of the application, and you will be actively involved in the development and success of the product. The role is home-based but will require some travel to meet with clients and colleagues.

• The position we are recruiting to will work within the small and supportive CAMS team, reporting to the Team Leader.
• Undertaking software installations and upgrades remotely or at client sites across the UK and on Idox application servers.
• On-boarding new organisations, including undertaking data migrations from a variety of formats and platforms.
• Developing and delivering training courses both online and in person, including sessions from our training suite and at client premises.
• Providing technical support and advice to clients via phone, email, Teams and similar.
• Working with Marketing colleagues, communicating with existing and potential customers at conferences, on social media, and by other channels.
• Maintaining an awareness of relevant policy and good practice.
• Sales activities, including the production of quotations and tender submissions, and ensuring proposals are deliverable and meet customer needs.
• Maintaining administrative records relating to our work and our customers.
• Testing new software developments and updating product documentation.
• Contributing to the product strategy and roadmap.

Don’t worry, we don’t expect any one person to cover all bases, but as a member of a small team you will certainly have a wide brief and can expect to be actively participating in many of these activities.

• Good IT skills, including databases and GIS.
• An interest in Countryside Access and Rights of Way management.
• A positive, problem-solving attitude, and enjoyment in helping clients get the best from IT systems.
• Excellent written and verbal communication skills.
• Self-motivation, organisation and the capability to plan and manage project delivery.

• Understanding and experience of public access or rights of way management, or similar experience related to countryside management.
• Graduate qualifications in a relevant discipline.
• Good database skills e.g. with SQL Server, MS Access, MySQL, PostgreSQL etc.
• Well-developed GIS skills in ArcGIS, QGIS, MapInfo Professional.
• Excellent IT skills to including at least 3 of the following: Field survey and survey management using mobile survey applications, Preparation and delivery of countryside management IT training, in person or online, Providing technical support, Scripting or basic programming – C#, Javascript, Python, VB etc, Web design experience and knowledge of web standards and accessibility issues, Server management/configuration, MapServer or GeoServer configuration.

About Idox: Our specialist software solutions power the performance of government and industry, driving productivity and a better experience for everyone. Built around the user and designed in collaboration with experts who have worked through every detail of every process from end-to-end, our hard-working process engines deliver exceptional functionality and embed workflows that drive efficiency and best practice with a long-term focus for regulated environments. Through the automation of tasks, the simplification of complex operations, finding scalability as operations evolve, and more effective management of information, we help our customers harness the power of Digital, so they can do more. We employ around 660 staff in the UK and worldwide, including Europe, North America and Asia, so some travel to meet colleagues may be required.

Privacy notice: As part of the recruitment process, we will collect data about you in a variety of ways including the information you would normally include in a CV or a job application cover letter, or notes made by our recruiting officers during a recruitment interview.