IDOX Group in Farnborough, UK, is hiring a Customer Support Manager on a maternity cover FTC, hybrid role within the Geospatial Division. You will oversee a support team, maintain SLAs, and ensure smooth onboarding for new prospects and ongoing customers.
You will back the Sales team, manage renewals and invoicing in Salesforce, handle contracts, and coordinate cross-functional communication to keep customers satisfied throughout their license period.
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Customer Experience Lead - Maternity FTC (Hybrid) in Farnborough employer: Idox Group
Idox is an excellent employer for IT Security Analysts, offering a dynamic and forward-thinking work environment in the UK. With a strong focus on employee growth, you will have the opportunity to enhance your skills while contributing to the safeguarding of our information assets. Our collaborative culture fosters innovation and passion for technology, making it a rewarding place to advance your career in IT Operations and Security.
