Works Coordination Manager

Power Resilience plays an important part in Thames Water’s ability to provide safe, reliable services to millions of customers. We’re growing our Power Resilience team to strengthen how power is planned, maintained and enhanced across our operations. We’re looking for people with strong coordination, planning and collaboration skills to join this developing team and help shape a joined-up, data-led approach to Power Resilience across Thames Water.

As Works Coordination Manager, you’ll lead the planning and coordination of power-related activity across Thames Water. You’ll help ensure critical maintenance, resilience improvements and outage activities are planned effectively, delivered successfully and aligned with customer service levels and regulatory requirements. You’ll work closely with operational teams across Thames Water to support effective Power Resilience delivery, identify opportunities to reduce potential conflicts and help minimise disruption to capital delivery programmes wherever possible. This is a great opportunity to contribute to a vital area of UK infrastructure and make a meaningful difference to customers and the environment. As the team grows, you’ll have the opportunity to share your ideas, help shape future ways of working and bring your experience to create lasting positive impact across Thames Water.

Base location: Hampton Coal Wharf - TW12 2ES or Reading - Kemble Court - RG2 6AD

Working pattern or hours: 36 Hours per week (Monday to Friday)

Day-to-Day responsibilities will include:

• Planning team support and leadership: You’ll support, guide and develop the planning team, bringing together Power Resilience engineering, analytics and operational delivery plans to help deliver the Power Strategy.
• Coordination and planning: You’ll oversee the coordination and planning of power-related field activities, helping ensure work is aligned with SLAs, regulatory requirements and business priorities.
• Collaboration and integration: You’ll work closely with Power Resilience colleagues and wider teams to keep plans aligned across engineering, maintenance, operations and delivery, balancing operational needs with resilience investment priorities.
• Stakeholder coordination: You’ll build positive working relationships with internal and external teams to coordinate planned and reactive works, make the best use of resources and minimise service disruption.
• Performance and compliance: You’ll develop, monitor and report on planning KPIs, budgets and compliance with internal policies and external standards, supporting high-quality planning performance, continuous improvement and shared success.

What you’ll bring to the role:

• Experience in planning or coordination within utilities, engineering or another regulated environment.
• Experience supporting, guiding or developing a team.
• Experience working collaboratively with engineering, operations, contractor or delivery teams.
• Experience using digital tools or data insights to improve planning would be helpful, but is not essential.
• Planning, coordination, technical or engineering qualifications would be helpful, but we also welcome equivalent experience.

To help you succeed in this role, we’re looking for:

• A good understanding of planning and coordination principles, tools and systems, such as MS Project, SAP or similar.
• The ability to analyse information, solve problems and make informed recommendations.
• Commercial awareness and confidence working with information from different sources and stakeholders.
• Good IT skills, including the ability to use planning and reporting software.

What’s in it for you?

• Offering a salary between £47,000 and £58,000 per annum, depending on skills and experience.
• Annual Leave: 26 days holiday per year increasing to 30 with the length of service (plus bank holidays).
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to a wide range of benefits designed to support you and your family’s health, wellbeing and finances, from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know; we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience.