Thermal Hydrolysis Plant (THP) Manager

We are looking for a Thermal Hydrolysis Plant (THP) Manager to join Thames Water at our Crawley Wastewater Sewage Treatment Works. The process of Thermal Hydrolysis is used to increase the biodegradability of wastewater residuals, which boosts digester loading rates, increases biogas production and can then be used for producing green electricity as well as producing a biosolids product that can be used for land fertilisation. Thermal Hydrolysis is a dynamic process to manage and comes with seasonal challenges. Its assets are essential in ensuring that the wastewater stream from the site remains healthy.

We are seeking an enthusiastic individual to guide and develop a team of THP Technicians. You will steer their performance and create a positive team culture, ensuring that employee engagement is consistently high. You will operate out of the main site at Crawley, RH10 3NW, but will visit other sites, making a driving licence and car ownership essential. 36 hours a week, Monday to Friday Permanent, full-time.

What you’ll be doing as the THP Performance Manager:

• Increasing asset availability and performance within strict quality targets is key to the success of this role and will be achieved with a strong health & safety focus.
• Health and Safety – This is our number 1 priority for everyone in our team, and you will effectively lead the Health & Safety culture of the team as well as driving and creating an environment where good practices are a way of everyday life and total compliance is adhered to.
• We need to protect our environment, and we are looking for someone who can effectively performance manage our Sewage Treatment Works site compliance by ensuring the site achieves and maintains its required plant availability and reliability to meet quality targets that are set by our regulator.
• Driving the team to achieve optimal performance in terms of work management, along with being responsible for developing the team and introducing new skills and Health & Safety awareness.
• Owning and managing the budgetary and financial activities of the team and driving efficiencies into the overall operational budget.
• Customer & Stakeholder Management - ensuring exceptional service to our customers with early personal interventions as required.

What should you bring to the role?

• Experienced with engaging & developing teams; ideally with site-based industrial or municipal process teams.
• Ability to guide and achieve results in a difficult environment with a strong focus on, and good working knowledge of, health and safety.
• A good communicator and competent in using IT equipment/systems, and able to interpret complex Excel spreadsheets.
• BOAS and/or WAMITAB qualifications will be beneficial, but training will be given to the right candidate.
• Due to the nature of this role, a full, valid driving licence is needed.

What’s in it for you?

• Offering a salary up to £45,000 per annum, depending on skills and experience.
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays).
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Benefits on Tap, access to discounts, cashback and instant vouchers.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
• Ongoing performance development reviews to help you be your best and identify growth opportunities.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.