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- Tasks: Provide expert support for water network repairs, ensuring safety and efficiency.
- Company: Join the UK's largest water and wastewater company, making a real difference.
- Benefits: Starting salary of £40,645, company van, 26 days holiday, and generous pension scheme.
- Why this job: Be part of a team that impacts millions while protecting our planet's water resources.
- Qualifications: Full UK driving licence and relevant health and safety qualifications required.
- Other info: Flexible working arrangements and ongoing development opportunities await you.
The predicted salary is between 40645 - 48774 £ per year.
Repair and Maintenance (R&M) Technical Specialist
We are looking for a Repair and Maintenance (R&M) Technical Specialist. As a Repair and Maintenance (R&M) Technical Specialist, your role is to provide technical, problem-solving expert support both on-site and remotely to ensure quality repairs are undertaken on the water network.
You would be managing, coaching and developing Thames Water and contractors\’ Repair & Maintenance (R&M) teams, to repair and enhance the water network in the most timely and cost-effective manner, with health and safety being paramount in all decisions and repairs.
You would be part of a shift pattern of 1 in 4 weekends, 1 in 4 weeks on a late shift and 1 in 8 weeks on standby for an average of 45 hours per week. You receive an extra payment for this.
What you will be doing as a Repair & Maintenance Technical Specialist
- Support the on-site delivery of repair and maintenance activities within SLA to achieve business and customer outcomes in the most timely, safe and cost-effective way.
- Oversee more complex repairs on-site, for example, deep excavations and provide on-site validation of permits to break ground.
- Your role will work with and coach repair and maintenance teams to deliver for customers in a right-first-time, effective way of working, always keeping a priority focus on health and safety.
- We will be recruiting Repair & Maintenance Technical Specialists across the Thames Valley.
- Provide technical support and expertise to help teams comply with health and safety through all aspects of the repair.
- Mentor and coach less experienced team members to develop their technical skills and ability to operate in a compliant, safe and effective manner.
- Engage with our customers and councils to get work delivered in a timely manner with minimal disruption.
- Work to reduce leakage and the number and length of service interruptions in your area and support our ability to ensure we are always ready to respond.
- Undertake competency assessments of the R&M teams to ensure H&S compliance, and quality of work and to support ongoing skills development.
Essential criteria for this role
- Full UK driving licence.
- EUSR Water Hygiene card.
- NRSWA/SMSTS Street Works qualification.
- Service Avoidance L2.
- First aid qualification.
- Asbestos and COSHH awareness.
- Desirable: Abrasive wheels, manual handling, and Confined Space awareness training.
What’s in it for you?
- Offering a starting salary from £40,645 per annum plus a company van & a fuel card.
- 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays).
- Performance-related pay plan directly linked to company performance measures and targets.
- Generous Pension Scheme through AON.
- Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Find out more about our benefits and perks.
Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learning more about our purpose and values
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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Repair & Maintenance Technical Specialist employer: idibu
Contact Detail:
idibu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repair & Maintenance Technical Specialist
✨Tip Number 1
Network like a pro! Reach out to current employees at Thames Water on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Repair & Maintenance Technical Specialist role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge related to water network repairs. Be ready to discuss specific scenarios where you’ve successfully solved problems or coached others in a similar environment.
✨Tip Number 3
Show your passion for health and safety! During interviews, highlight how you prioritise safety in your work and how you’ve ensured compliance in past roles. This will resonate well with Thames Water’s values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Thames Water family and making a difference.
We think you need these skills to ace Repair & Maintenance Technical Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Repair & Maintenance Technical Specialist role. Use keywords from the job description to show we’re on the same page!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for water maintenance and how your background makes you the perfect fit for our team. Keep it concise but impactful!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We love seeing candidates who can think on their feet and come up with effective solutions!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly and can keep you updated throughout the process.
How to prepare for a job interview at idibu
✨Know Your Technical Stuff
As a Repair & Maintenance Technical Specialist, you'll need to showcase your technical expertise. Brush up on relevant qualifications like EUSR Water Hygiene and NRSWA/SMSTS. Be ready to discuss how you've applied these skills in past roles, especially in complex repair situations.
✨Emphasise Health and Safety
Health and safety is paramount in this role. Prepare examples of how you've prioritised safety in previous jobs. Discuss any training you've had, like First Aid or COSHH awareness, and how you ensure compliance within your team.
✨Show Your Coaching Skills
You'll be mentoring less experienced team members, so highlight your coaching abilities. Think of specific instances where you've helped others develop their skills or improve their performance. This will show that you're not just a technical expert but also a great team player.
✨Engage with Customer Focus
Thames Water values customer engagement, so be prepared to talk about how you've interacted with customers or stakeholders in the past. Share examples of how you've ensured minimal disruption during repairs and how you’ve communicated effectively to keep everyone informed.
