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For Companies At a Glance
- Tasks: Lead exciting projects to reduce water consumption and improve service delivery.
- Company: Join Thames Water, the UK's largest water and wastewater company.
- Benefits: Competitive salary, generous holiday, pension scheme, and health perks.
- Why this job: Make a real impact on sustainability while developing your career.
- Qualifications: A-Levels or equivalent, strong communication skills, and project coordination experience.
- Other info: Flexible working arrangements and a supportive, diverse workplace.
The predicted salary is between 30000 - 36000 ÂŁ per year.
Thames Water has a fantastic opportunity to take a leading role in an evolving area of the non‑household market as a Project Coordinator on a 7 – 9 Secondment. Working closely with the Non‑Household Metering and Data Services team, you’ll use smart meter data to drive meaningful NHH demand reduction and deliver key water‑saving projects that support our business, regulatory, and strategic goals. You will coordinate a range of projects across the Non‑Household Service Delivery team, including water‑efficiency and demand‑reduction programmes, smart‑metering initiatives, and assigned project work, while contributing to larger cross‑functional programmes. The role also involves working with contractors and building strong relationships with stakeholders across Thames Water and with external partners. Your coordination and influence will help shape our approach to reducing demand in the non‑household sector.
What you’ll be doing as our Project Coordinator
Your work will help reduce water consumption, improve service delivery and support Thames Water’s wider strategic goals.
- Leading and Delivering Projects: Taking ownership of specific projects and coordinating all activity from start to finish. Producing high‑quality reports, presentations and analysis. Delivering projects that contribute to our Demand Reduction strategy and business targets.
- Using Data to Drive Insight: Collating and analysing smart‑meter data to identify patterns, opportunities and improvements. Using Excel, PowerPoint and other tools to shape insight and share findings with stakeholders.
- Managing Budgets & Resources: Tracking project spend, budgets, and performance against key milestones. Ensuring outcomes are validated, well‑documented and communicated.
- Building Strong Relationships: Working closely with teams across Water Regulation, Water Quality, Field Operations, Strategy & Planning. Collaborating with external partners, including water retailers, NGOs, consultants and other industry contacts. Acting as an advocate for water efficiency across the Thames Water business.
- Innovating for the Future: Supporting trials, research and new approaches to deliver greater demand reduction. Exploring new technologies, communication tools and customer engagement methods.
Base Location: Hybrid - Clearwater Court - RG1 8DB
Hours: 36 hours per week
What you should bring to the role
To thrive in this role, the essential criteria are:
- A‑Level education (or equivalent)
- Relevant experience in a technical, business or project‑focused role
- Strong communication skills and close attention to detail
- Good understanding of customer behaviours and expectations
- Experience coordinating or supporting project delivery
- Confident in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Analytical, organised and able to influence beyond your direct team
Desirable
- Project management experience
- Knowledge of UK water policy or regulations
- Data trend analysis and visualisation skills
- Experience preparing reports or delivering presentations
- Strong stakeholder management abilities
What’s in it for you?
A competitive starting salary of £36,290 and up to £41,000 per annum, depending on skills and experience. 26 days holiday per year, increasing to 30 days with the length of service. (plus bank holidays) Performance‑related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family.
Why choose us?
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Project Coordinator employer: idibu
Contact Detail:
idibu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with Thames Water employees on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching Thames Water's projects and values. Show us you’re passionate about water efficiency and have ideas on how to contribute to our goals. We love candidates who come ready to discuss!
✨Tip Number 3
Practice your communication skills! As a Project Coordinator, you'll need to convey complex data insights clearly. Try explaining your past projects to friends or family to get comfortable with your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in being part of the Thames Water family.
We think you need these skills to ace Project Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Project Coordinator role. Highlight your relevant experience in project management and data analysis, and show how your skills align with our goals at Thames Water.
Showcase Your Communication Skills: Since strong communication is key for this role, use your application to demonstrate your ability to convey complex information clearly. Include examples of how you've effectively communicated with stakeholders in past projects.
Be Detail-Oriented: Attention to detail is crucial for a Project Coordinator. Ensure your application is free from typos and errors, and provide clear, concise information about your achievements and experiences that relate to the job description.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, you can ensure your application reaches the right people and stands out in our recruitment process.
How to prepare for a job interview at idibu
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've worked on. Be ready to discuss specific examples of how you coordinated activities, managed budgets, and delivered results. This will show your potential employer that you can take ownership and drive projects to success.
✨Master the Data Game
Since the role involves using smart meter data, brush up on your analytical skills. Be prepared to talk about how you've used data to identify trends or improve processes in past roles. Familiarity with Excel and data visualisation tools will be a big plus, so consider bringing examples of your work.
✨Build Rapport with Stakeholders
Strong communication skills are key for this position. Think about how you've built relationships with stakeholders in previous roles. Prepare to share examples of how you’ve collaborated with teams or external partners to achieve project goals. This will demonstrate your ability to influence and advocate for water efficiency.
✨Show Your Passion for Water Efficiency
Thames Water is looking for someone who is genuinely interested in making a difference. Be ready to discuss why water efficiency matters to you and how you can contribute to their strategic goals. Showing enthusiasm for the role and the company’s mission can set you apart from other candidates.