Process Controller

Process Controller

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Ensure clean water production and delivery while working with a dedicated team.
  • Company: Join the UK's largest water and wastewater company, making a real difference.
  • Benefits: Competitive salary, company van, fitness plans, and generous leave policies.
  • Other info: Dynamic work environment with opportunities for personal and professional growth.
  • Why this job: Be part of a vital mission to provide clean water to millions every day.
  • Qualifications: Logical thinking, communication skills, and a full UK driving licence required.

The predicted salary is between 30000 - 40000 £ per year.

We are currently seeking a Process Controller. As the Successful applicant, your role will be reporting to the Shift Team Manager.


You will be responsible for the day-to-day operations at Coppermills WTW production works, ensuring Wholesome water is available 24 hours a day for our customers.


You will work as part of a team to ensure the effective and continuous operation of the site and ensure all necessary Process values and regulations are strictly adhered to.


The successful candidate will undergo training to understand site Valve operation.


Location: Coppermills, E17 7HE


Hours: 38 hours per week. This role will be on a 12-hour rotating pattern; you must be able to work unsupervised for long periods of time.


What you will be doing as a Process Controller (Water)



  • Monitoring and control of a range of water treatment processes via SCADA, such as abstraction, filtration, ozonation, and disinfection

  • Be responsible for the front-line maintenance and process fault-finding in line with SOM (Site Operating Manual) & Site Specific Procedure, ensuring monitoring, collating, and reporting data from SCADA to ensure statutory and regulatory compliance is met against regulatory quality standards, DWI & OFWAT

  • Manual fault finding and intervention to maintain the treatment process or customer supply at all times

  • You will also have to respond to emergencies, whether this be process failures or power failures. In such circumstances, you will remain calm and follow established procedures to elevate and then stabilise the process or isolate/identify the issue in hand

  • Comply with operational standards, completing necessary documentation including shift logs

  • Take responsibility for your own Health and Safety and Health and Safety on site

  • You will highlight safety observations and take action to make the area safe where possible

  • You may be required to contribute to risk assessments and procedures that contribute to improving Health and Safety standards on site. This is important given that the site is governed under COMAH regulations

  • Liaise with other departments, particularly Water Quality, Maintenance, and Strategic Control, to find solutions for issues, deliver the best results for the site and ensure PRO values are met

  • Maintain own technical knowledge/Training and keep up to date with changes in procedures and asset standards

  • There will be an expectation to support with Ad hoc Overtime and mandatory training


What you should bring to the role



  • We are looking for someone who has Process and Water Treatment experience, is hands-on and practical, with impeccable attention to detail and troubleshooting skills

  • Flexibility to be able to be signed off on multiple areas on site

  • Due to the nature of this job, there may be some periods of lone working

  • As this is a shift role, you will be working a 12-hour rotating shift and must be able to work unsupervised for long periods of time, and be available to cover shifts as required by the TW shift agreement

  • Basic literacy, numeracy, and computer skills are essential as you will need to use email and operate plant computers/SCADA equipment

  • SCADA experience is desired but training will be provided

  • Due to the nature of the role, a full UK driving licence is also required


What’s in it for you?



  • Offering a salary up to £44,300 per annum, depending on skills and experience

  • Receive training to undertake a variety of roles within the team under our Licence to Operate program

  • Personal Medical Assessments – Open to all once a year

  • Benefits on Tap, access to discounts, cashback and instant vouchers

  • Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid

  • Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!

  • Ongoing performance development reviews to help you be your best and identify growth opportunities

  • Access to lots of benefits to help you take care of your and your family’s health and well-being, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance

  • Performance-related pay plan directly linked to company performance measures and targets


Who are we?


We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.


Learn more about our purpose and values


Working at Thames Wate

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Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.


If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.


Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.


We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know.


When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

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Process Controller employer: idibu

Join a dynamic and established law firm in Liverpool, where your expertise as an RTA / OIC Fee Earner will be valued in a supportive and fast-paced environment. With competitive salaries, performance-related bonuses, and genuine opportunities for career progression, you will thrive in a collaborative team culture that prioritises ongoing training and development. This is not just a job; it's a chance to make a meaningful impact while advancing your legal career.

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Contact Details:

idibu Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Process Controller

Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Thames Water. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!

Tip Number 2

Prepare for interviews by practising common questions related to process control and water treatment. Think about your past experiences and how they relate to the role. We want you to shine when it’s your turn to impress!

Tip Number 3

Show your passion for public service and operational excellence during interviews. Share examples of how you’ve contributed to team success or improved processes in previous roles. Let them see your commitment to making a difference!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us at Thames Water.

We think you need these skills to ace Process Controller

Logical Thinking
Attention to Detail
Workload Management
Communication Skills
Health and Safety Knowledge
Decision-Making Skills
Team Collaboration

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Process Controller role. Highlight your relevant experience and skills that match the job description, like your attention to detail and communication skills.

Showcase Your Experience:When detailing your work history, focus on specific examples that demonstrate your ability to manage workloads and make informed decisions under pressure. This will help us see how you can contribute to our operations team.

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that’s easy to read!

Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role as quickly as possible.

How to prepare for a job interview at idibu

Know Your Stuff

Make sure you understand the role of a Process Controller inside out. Familiarise yourself with water treatment processes, health and safety regulations, and the specific equipment you'll be working with. This knowledge will help you answer technical questions confidently.

Showcase Your Communication Skills

As a Process Controller, you'll need to communicate effectively with your team and stakeholders. Prepare examples of how you've successfully communicated in previous roles, especially in challenging situations. This will demonstrate your interpersonal skills and ability to work collaboratively.

Be Ready for Scenario Questions

Expect questions that assess your decision-making skills under pressure. Think of past experiences where you had to make quick decisions or solve problems, particularly in a team setting. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

Dress the Part and Be Professional

Even if the interview is casual, dress smartly to show you're serious about the role. Also, remember to be punctual and polite. First impressions matter, and showing respect for the interviewers and the process can set a positive tone for the rest of the conversation.