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- Tasks: Develop and assess competencies in water production, ensuring operational excellence.
- Company: Join Thames Water, the UK's largest water and wastewater company.
- Benefits: Starting salary of £47,680, generous leave, pension scheme, and health benefits.
- Why this job: Make a real impact on water sustainability while developing your coaching skills.
- Qualifications: Full UK driving licence and experience in water production or coaching required.
- Other info: Flexible hybrid working environment with opportunities for career growth.
The predicted salary is between 40000 - 60000 £ per year.
Overview
We are seeking a Process Coach (Water Production) to join Thames Water permanently.
The role of a Process Coach is to develop and assess the competencies of individuals participating in the company’s Licence to Operate (LTO) programme for Water Production. To articulate and demonstrate high standards of operational excellence within front-line operational teams through developing, delivering and assessing Licence to Operate (LTO) competency plans for individuals, teams and regions in line with the Thames Water values, policies and procedures.
Responsibilities
- You will be responsible for coordinating training, coaching, competency assessment, and task observations in line with the LTO process.
- Develop individual competency plans for personnel within Water, ensuring their learning material is updated and relevant, and ensuring all personnel have the same journey.
- Monitor and report on performance against the LTO plan and lead on initiatives for the development of the LTO, as necessary.
- Drive engagement with the Licence to Operate programme and manage expectations by acting upon feedback and raising issues.
- Guidelines with industry standards on how to develop individual competency plans.
- Monitor and provide feedback on the delivery of individual competency plans through creating exercises to identify learning gaps to enable the individual to continuously achieve a license to operate.
Base location and work pattern
Base location: North West London – Ashford Common (TW151RU), Clearwater Court (RG1 8DB) or Shalford (GU4 8BW), to be discussed at the interview stage.
Work Pattern: 36 hours per week, Monday-Friday, 08:00 – 16:30. This is a hybrid role that will involve working in the Field, office and home.
What should you bring to the role?
The essential criteria to help you succeed in this role are:
- Due to the nature of the role, a Full UK Driving licence is required.
- Experience within the water production or water network environment.
- Experience in mentoring/coaching/assessing.
- Great training, coaching, and/or assessment skills.
Additional skills and experiences would be great to have/bring:
- Internal quality assurance experience is desirable but not essential.
What’s in it for you?
- We are offering a starting salary of £47,680 per annum plus a car allowance on top.
- Annual Leave: 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
- Company Car Allowance Provided.
- Generous Pension Scheme through AON.
- Pension: Maximum of 12% = 2x employee contribution.
- Performance Related Pay Plan (PRPP): Max (of salary) = 10%. On Target (of salary) = 5%.
- Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Find out more about our benefits and perks
Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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Process Coach employer: idibu
Contact Detail:
idibu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Process Coach
✨Tip Number 1
Get to know the company! Research Thames Water's values and mission. When you understand what they stand for, you can tailor your conversations during interviews to show how you align with their goals.
✨Tip Number 2
Practice your coaching skills! Since the role is all about developing others, think of examples from your past where you've successfully mentored or trained someone. Be ready to share these stories in your interviews.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at Thames Water.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Thames Water family.
We think you need these skills to ace Process Coach
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in water production and coaching. We want to see how your skills align with the role of a Process Coach, so don’t hold back on showcasing relevant achievements!
Show Your Passion: Let your enthusiasm for the water industry shine through! We’re looking for candidates who are genuinely excited about making a difference. Share any personal experiences or motivations that drive you to apply for this role.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the team!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can process your application smoothly. Plus, it shows you’re serious about joining us at Thames Water!
How to prepare for a job interview at idibu
✨Know Your Stuff
Make sure you understand the Licence to Operate (LTO) programme inside out. Familiarise yourself with Thames Water's values, policies, and procedures, as well as the specific competencies required for the role. This will help you articulate how your experience aligns with their expectations.
✨Showcase Your Coaching Skills
Prepare examples of your mentoring and coaching experiences. Think about specific situations where you successfully developed someone's skills or assessed their competencies. Be ready to discuss how you can apply these skills to help others achieve their LTO goals.
✨Engagement is Key
Demonstrate your ability to drive engagement with the LTO programme. Share ideas on how you would manage expectations and act upon feedback. This shows that you’re proactive and committed to continuous improvement, which is crucial for this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. Inquire about the current challenges they face in the LTO process or how success is measured. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
