Performance & Risk Data Analyst

We’re looking for a Performance and Risk Data Analyst to join us and support the team in providing insight to our frontline teams, helping them meet Thames Water’s current and future challenges. Please note this is a fixed-term contract for 1 year.

What you’ll be doing as a Performance & Risk Data Analyst:

• Operate and maintain data models that release intelligence and insight, enabling clear and accurate decision metrics that support the operation of our assets.
• This will involve statistical modelling, data mining, innovative analytical tools, and advanced data visualisation techniques to identify trends and provide insight into asset performance and risk.
• Collaborate with operational teams and other stakeholders across the business, sharing performance and risk insights to support the consistent and efficient delivery of asset health performance commitments.
• Operate, maintain, and deploy operational performance reports to deliver accurate and trusted insights, with appropriate commentary, including ownership of regulatory reports.
• Undertake performance and behavioural analysis on waste network assets, interpreting asset and operational data to identify performance trends and risk insights, and share findings using clear visualisations and commentary.
• Use data insight and operational knowledge collaboratively to create interventions for operational delivery teams, focusing on enhancing asset operation and reducing risk.
• Maintain existing data management processes, monitor key data quality metrics, and proactively work with functional experts and data engineers to resolve process failures or data quality issues.
• Identify and propose new developments to improve processes and models.

Base location: Clearwater Court

Working hours: 36 hours per week, 9 to 5 pm or 8 am to 4 pm

What you should bring to the role:

• Strong analytical background, with Excel, SQL, and Power BI essential.
• Experience with MS Access, Python, and Databricks would be advantageous.
• Solid relevant business and technical experience, ideally within utilities, engineering, or asset-based environments.
• Experience of producing detailed management reports.
• Strong attention to detail, with the ability to understand the wider context of analytical tasks.
• Good communication skills and a self-driven approach to work.
• Excellent IT skills, including relevant industry-specific tools and systems, as well as MS Office.

What’s in it for you?

• Competitive salary from £45,940 – £49,000 per annum, depending on skills and experience.
• 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays).
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to benefits for health, wellbeing and finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.