At a Glance
- Tasks: Lead essential wastewater services and manage complex pumping stations in London.
- Company: Thames Water, a leader in environmental protection and customer service.
- Benefits: Competitive salary, generous leave, performance pay, and a strong pension scheme.
- Other info: Full training provided; we value transferable skills from various sectors.
- Why this job: Make a real impact on the environment while leading a dynamic team.
- Qualifications: Leadership experience in operations and a solid understanding of health and safety.
The predicted salary is between 55000 - 55000 £ per year.
We are seeking a dynamic Operations Catchment Manager to lead the delivery of essential wastewater services across Northwest and Central London at Thames Water. This role offers the opportunity to manage some of the largest and most complex pumping stations and historic trunk sewer networks within our portfolio. You will play a key role in protecting the environment and delivering excellent customer service, and guiding your team through an exciting period of transformation, including integration of the Tideway Tunnel into operations.
Responsibilities
- Leading, developing, and managing team performance to achieve operational excellence
- Overseeing the operation and maintenance of wastewater pumping stations and sewer networks
- Managing operational budgets and identifying opportunities for continuous improvement
- Ensuring all activities comply with environmental standards and exceed customer expectations
- Collaborating with internal and external stakeholders to deliver KPIs, support capital investment projects, and maintain effective customer communication
- Promoting a strong, proactive health and safety culture, ensuring best practices are consistently applied
Qualifications
- Demonstrable experience in leadership within operational or asset management environments
- Solid understanding of health and safety legislation, including confined space and lifting operations
- Knowledge of asset reliability, performance management, and continuous improvement
- Hands‑on management style, ability to engage and inspire teams
- Excellent organisational, communication and interpersonal skills
- Ability to work independently and take full accountability for outcomes
- Full UK Driving Licence is essential
- Willingness to travel across multiple operational sites
- Experience within the water industry is beneficial, but not essential
- Comfortable working within strict health and safety environments; confined space experience considered an advantage
We welcome applicants from a variety of sectors, including logistics, rail, telecommunications, military, retail, aviation, maintenance, and construction. Full training will be provided, and we highly value transferable skills.
Benefits
- Salary from £55,000 per annum, depending on skills and experience
- Annual leave: 26 days holiday per year, increasing to 30 with length of service (plus bank holidays)
- Performance‑related pay plan directly linked to company performance measures and targets
- Generous Pension Scheme through AON
- Generous Paternity Leave: 4 weeks paid and optional 2 weeks unpaid
- Enhanced Maternity Leave: 26 weeks full pay and 13 weeks half pay
- Access to a range of benefits to support health, wellbeing and finances: annual health MOTs, physiotherapy and counselling, Cycle to Work schemes, shopping vouchers, life assurance
Operational Catchment Manager employer: idibu
Thames Water is an exceptional employer, offering a dynamic work environment where you can lead the delivery of vital wastewater services in Northwest and Central London. With a strong focus on employee development, competitive benefits including generous leave and a robust pension scheme, and a commitment to health and safety, we empower our team to excel while making a meaningful impact on the environment and community. Join us in this transformative period as we integrate innovative solutions like the Tideway Tunnel into our operations.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Catchment Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Thames Water. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Thames Water's values and recent projects. Show us that you’re not just interested in the role but also passionate about making a difference in wastewater services and environmental protection.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've led teams to success, tackled challenges, and improved processes. We want to see how you can inspire and engage your future team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team and contributing to our mission.
We think you need these skills to ace Operational Catchment Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operational Catchment Manager role. Highlight your leadership experience and any relevant skills that match the job description. We want to see how your background fits with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about wastewater services and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to lead teams and manage operations effectively. Numbers and results speak volumes, so don’t be shy about sharing your successes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at idibu
✨Know Your Wastewater Basics
Before the interview, brush up on your knowledge of wastewater services and the specific challenges faced in the industry. Understanding Thames Water's operations, especially regarding pumping stations and sewer networks, will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Leadership Skills
Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any experience you have in operational or asset management environments, and be ready to explain how you inspire and engage your team to achieve operational excellence.
✨Emphasise Health and Safety Knowledge
Given the importance of health and safety in this role, make sure to highlight your understanding of relevant legislation. Share any experiences you have with confined space operations or lifting operations, as this will demonstrate your commitment to maintaining a safe working environment.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage operational budgets. Think of examples where you've identified opportunities for continuous improvement or collaborated with stakeholders to deliver KPIs, as these will showcase your strategic thinking and communication skills.
