At a Glance
- Tasks: Protect the environment by reducing pollution and educating customers on waste management.
- Company: Join a supportive team dedicated to making networks cleaner and safer.
- Benefits: Competitive salary, company vehicle, generous leave, and health benefits.
- Other info: Training provided; clean driving license required.
- Why this job: Make a real impact while working flexibly and independently.
- Qualifications: Strong communication skills and ability to manage customer relationships.
The predicted salary is between 31000 - 31000 £ per year.
Are you passionate about protecting the environment and working directly with people to drive real change? We have an exciting opportunity to join our growing Environmental Performance Team as a Network Protection Investigating Agent. This role is perfect for someone who enjoys working independently while being part of a supportive team. You’ll be at the heart of making our networks cleaner and safer, helping customers, communities, and the environment thrive. This is a Monday to Friday position (36 hrs) and some evening visits will be required; however, it is also a flexible role where working hours can be accommodated.
What will you be doing as a Network Protection Investigating Agent?
- By working with customers, you will actively be part of reducing blockages, sewage flooding and pollution; protecting our network, customers, and the environment alike.
- Within this role, you will be the sole worker for your area.
- As a Network Protection Investigator, you will work closely with our customers to support and educate them in grease management and correct disposal of waste.
- You will visit and engage with them daily on best kitchen practice to stop the misuse of drains and prevent further 'Fatbergs' from forming.
What should you bring to the role?
- Experience of working with and managing diverse customer relationships.
- Be a confident and persuasive communicator at all levels, both written and verbal.
- Be a dedicated person that can work alone effectively, managing your own time to deliver results.
- Be a team player who can work towards a team objective whilst managing your workload remotely.
- This will involve being collaborative and supportive in your approach to work.
- Ability to use an Android Smartphone and basic knowledge of MS Office with training provided.
- Desirable knowledge of the sewer network is desirable but not essential as training will be provided.
- Due to the nature of the role, a clean driving license is essential as the post will work across several areas in the region. A company vehicle will be provided.
What’s in it for you?
- Competitive salary of up to £31,000 per annum depending on skills and experience.
- Company vehicle for business use only and fuel card.
- Annual Leave - 24 days holiday per year increasing to 28 with the length of service.
- Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
- Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
- Access to many benefits to help you take care of your and your family’s health and well-being, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.
We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.
Network Protection Investigator Agent employer: idibu
Join our dedicated Environmental Performance Team as a Network Protection Investigating Agent, where you will play a vital role in protecting the environment while enjoying a flexible work schedule. We offer competitive salaries, generous leave policies, and a supportive work culture that prioritises employee well-being and growth. With access to various health benefits and a company vehicle, you'll be empowered to make a real difference in your community and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Network Protection Investigator Agent
✨Tip Number 1
Get to know the company! Research their values and recent projects. When you show up for an interview, drop in some knowledge about their work. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Network Protection Investigator, you'll need to engage with customers effectively. Role-play with a friend or family member to get comfortable with discussing grease management and waste disposal.
✨Tip Number 3
Be ready to showcase your problem-solving skills. Think of examples from your past where you’ve tackled challenges independently. This will highlight your ability to manage your own time and deliver results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Network Protection Investigator Agent
Some tips for your application 🫡
Show Your Passion:Make sure to express your enthusiasm for protecting the environment in your application. We want to see that you genuinely care about making a difference and how this role aligns with your values.
Tailor Your Application:Don’t just send a generic CV and cover letter! Take the time to highlight your relevant experience, especially in managing customer relationships and working independently. We love seeing how your skills fit our needs.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your communication skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at idibu
✨Know Your Stuff
Make sure you understand the basics of environmental protection and waste management. Brush up on common issues like blockages and 'Fatbergs' so you can speak confidently about how you would tackle these challenges in your role.
✨Show Off Your People Skills
Since this role involves working closely with customers, be ready to demonstrate your communication skills. Think of examples where you've successfully managed diverse customer relationships and how you’ve educated others on best practices.
✨Time Management is Key
As a sole worker in your area, you'll need to manage your time effectively. Prepare to discuss how you prioritise tasks and ensure that you meet objectives while working independently. Maybe share a story about a time you juggled multiple responsibilities.
✨Be Ready for Flexibility
This role offers flexible hours, so be prepared to discuss how you can adapt to changing schedules. Highlight any previous experience where you had to adjust your plans or work outside of standard hours to achieve results.
