At a Glance
- Tasks: Protect the environment by solving waste network issues and educating customers.
- Company: Join the UK's largest water and wastewater company, making a real difference.
- Benefits: Competitive salary, company vehicle, generous holiday, and health perks.
- Other info: Flexible working hours and excellent career growth opportunities await you.
- Why this job: Be part of a team driving positive change for communities and the planet.
- Qualifications: Strong communication skills and ability to manage customer relationships.
The predicted salary is between 31000 - 31000 £ per year.
Are you passionate about protecting the environment and working directly with people to drive real change? This role is perfect for someone who enjoys working independently while being part of a supportive team. You’ll be at the heart of making our networks cleaner and safer, helping customers, communities, and the environment thrive.
What will you be doing as a Network Protection Investigator? By working with customers, you will actively be part of reducing blockages, sewage flooding, and pollution; protecting our network, customers, and the environment alike. Within this role, you will be the sole worker for your area. Working with customers to solve waste network issues following a proven process of engagement. You will work closely with our customers to support and educate them in grease management and the correct disposal of waste. You will visit and engage with customers daily on best kitchen practice to stop the misuse of drains and prevent further 'Fatbergs' from forming.
Base location: Crossness STW - SE2 9AQ, you will be field-based covering postcode area SE1, SE18, SE21, SE24, SE27.
Working Hours: 36 hours per week from Monday - Friday between the hours of 9.00 am and 9.00 pm. Flexibility of working between these hours is required to ensure that the operational requirement is met. You will be provided with a company vehicle for business use only and a fuel card.
What should you bring to the role? To thrive in this role, the essential criteria you’ll need are:
- Experience of working with and managing diverse customer relationships.
- Be a confident and persuasive communicator at all levels, both written and verbal.
- Be a dedicated person who can work alone, effectively managing your own time to deliver results.
- Be a team player who can work towards a team objective whilst managing your own workload remotely. This will involve being collaborative and supportive in your approach to work.
- Ability to use an Android Smartphone and basic knowledge of MS Office, with training provided.
- Due to the nature of the role, a clean driving licence is essential as the post will work across several areas in the region.
Additional skills and experiences would be great to have/bring:
- Desirable knowledge of the sewer network is desirable but not essential, as training will be provided.
What’s in it for you?
- Competitive salary up to £31,000 per annum depending on experience.
- Company vehicle for business use only and fuel card.
- 24 days holiday per year increasing to 28 with the length of service (plus bank holidays).
- Performance-related pay plan directly linked to company performance measures and targets.
- Generous Pension Scheme through AON.
- Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values. Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family.
Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know; we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Network Protection Investigator employer: idibu
Thames Water is an exceptional employer, offering a supportive and inclusive work environment for HGV Class 1 Drivers at our Oxford STW location. With full training provided, a competitive salary, and a comprehensive benefits package, we prioritise employee growth and well-being, ensuring that our team members feel valued and empowered in their roles. Join us to be part of a dedicated logistics team that plays a vital role in delivering first-class customer service while enjoying flexible working arrangements and a commitment to diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Network Protection Investigator
✨Get Involved in Local Environmental Initiatives
Dive into your local environmental scenes, like community clean-up projects or eco-focused events. Not only will you meet like-minded people, but it's a surefire way to showcase your passion and skills in environmental engineering tech.
✨Join Industry-Specific Organisations
Check out organisations like the Institution of Environmental Engineers for networking opportunities and resources. They often host events and seminars that can help us connect with key players in the industry, including potential employers like idibu.
✨Show Off Your Projects and Passion
Create a portfolio that highlights any relevant projects, whether it's coursework, internships, or personal initiatives. Share this online, perhaps even on platforms like GitHub or your own website, to grab the attention of hiring managers looking for talent like us.
✨Utilise Environmental Job Boards
Take advantage of niche job boards dedicated to environmental careers. Sites like Green Jobs, Environmental Career and EcoJobs often feature openings from companies like idibu and can help us land that full-time gig.
We think you need these skills to ace Network Protection Investigator
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for a role in environmental engineering tech, make sure to highlight your technical skills like CAD software proficiency, data analysis, or modelling techniques. These are essential for the job and should stand out in your CV and cover letter, showing how you can contribute to projects at idibu.
Demonstrate Your Passion for Sustainability:In this field, showcasing your passion for sustainability and environmental protection can set you apart. Include any relevant projects, volunteer experience, or courses that underline your commitment to these causes. idibu will appreciate candidates who genuinely care about making a difference.
Tailor Your Application to the Role:Don't just send a generic CV and cover letter. Make sure to tailor your application to the specific role of Network Protection Investigator at idibu. Highlight experiences that align directly with the job description and give concrete examples of your work to demonstrate that you’re the right fit for a full-time position.
Include Relevant Certifications:If you have certifications related to environmental engineering or technology, like LEED Accreditation or any relevant software certifications, make sure to mention them. These qualifications can boost your application and show that you’re serious about your professional development in this competitive field.
How to prepare for a job interview at idibu
✨Brush Up on Environmental Regulations
Make sure you’re well-versed in the latest environmental regulations and standards. In an environmental engineering tech role at idibu, you might be asked specific questions about compliance measures, so understanding these will definitely give you an edge.
✨Showcase Your Technical Skills
Prepare to demonstrate your proficiency with relevant tools and software, such as AutoCAD or GIS. You might be given a practical problem to solve during the interview, so it’s a great idea to brush up on these skills and perhaps even bring a portfolio of your projects to showcase your technical prowess.
✨Highlight Your Passion for Sustainability
In a full-time role, employers are looking for commitment and enthusiasm. Share your experiences, studies, or projects that reflect your passion for environmental sustainability. This will show idibu that you're not just qualified but genuinely invested in the field.
✨Prepare for Behavioural Questions
Be ready for behavioural questions that assess how you handle teamwork, conflict, and project management. Think of examples from your studies or practical experiences where you tackled challenges effectively, showcasing both your technical and interpersonal skills.
