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- Tasks: Lead logistics responses to water supply interruptions and develop mitigation plans.
- Company: Thames Water, the UK's largest water and wastewater company.
- Benefits: Competitive salary, 26 days holiday, performance-related pay, and generous pension scheme.
- Why this job: Make a real impact on customer service and help protect our water resources.
- Qualifications: Strong communication skills, analytical mindset, and experience in incident management preferred.
- Other info: Flexible working arrangements and opportunities for career growth in a diverse environment.
The predicted salary is between 32000 - 36000 £ per year.
As a Supply Interruptions Planner, you will be responsible for leading in reducing Supply Interruptions (SI) through solid technical knowledge in Always in Supply (AiS) methods of mitigation in both planned and emergency activities. You will lead in identifying supply interruption issues and delivering the logistics response, ensuring optimum response times and returning as many customers as possible back into supply in a safe and responsible way before we trigger an SI penalty.
Working within the logistics team and coordinating Thames Water and supplier tankers and drivers, you will work closely with network management and planning teams to ensure the correct decisions are made and ultimately be responsible for adhering to our "no regrets" approach.
Your key duties will include:
- Delivering a logistics response to customer water supply interruptions utilising clean tanker resources available from within Thames Water and the supply chain.
- Identifying and assessing supply interruption risks and mitigations.
- Ensuring high quality and efficient communication with other 24/7 Clean Water, Incident Management, Customer and Planning & Dispatch Shift Teams.
- Providing specialist AiS support to the wider business in relation to Clean Water System emerging risks.
- Developing AiS solutions relating to potential Supply Interruptions (SI) by geographical area.
- Developing and supporting AiS mitigation plans that minimise customer supply interruptions, supporting regulatory targets and reductions in customer complaints.
- Updating all tanker fill and infusion locations on shared corporate systems.
- Working as part of the Logistics Operational Control Centre team to provide flexible support across all logistics activities as required.
Location: Kemble Court, Reading
The 12-hour shift pattern is 4 days, 4 off, 3 nights, 7 off, 3 days, 4 off, 4 nights, 13 off. The shift starts on a Friday day shift.
To thrive in this role, the essential criteria you'll need are:
- Demonstrate excellent communication and leadership skills.
- Experience dealing and influencing stakeholders at all levels.
- Possess an analytical and methodical mind with attention to detail.
- Experience in using Microsoft Excel and a willingness to learn technical new skills.
- Ideally, experience in incident management / incident support.
- The ability to work under pressure to meet targets in planned and emergency scenarios.
- Be highly organized, resilient and adaptable and able to manage multiple responsibilities.
- Ideally, an awareness of corporate business procedures and processes.
- Previous experience of working a mixture of days and nights on a rotational basis.
Offering between £40,000 to £42,000 per annum, depending on experience and skills. 26 days holiday per year, increasing to 28 with the length of service (plus bank holidays). Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience.
Supply Interruptions Planner in London employer: idibu
Contact Detail:
idibu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Interruptions Planner in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Thames Water. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge of Always in Supply methods. Be ready to discuss how you would tackle supply interruptions and show off your problem-solving skills.
✨Tip Number 3
Showcase your communication skills! During interviews, make sure to highlight your experience in dealing with stakeholders and how you’ve successfully led teams in high-pressure situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Thames Water family.
We think you need these skills to ace Supply Interruptions Planner in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with supply interruptions and logistics. We want to see how your skills align with the role of Supply Interruptions Planner, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills: Since this role involves a lot of coordination and communication, be sure to demonstrate your excellent communication skills in your application. Use examples that show how you've effectively communicated with stakeholders or managed teams in the past.
Highlight Your Analytical Mind: We’re looking for someone with an analytical and methodical approach. In your application, mention any experiences where you’ve successfully identified risks or developed mitigation plans. This will help us see your problem-solving abilities in action!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Thames Water.
How to prepare for a job interview at idibu
✨Know Your AiS Methods
Make sure you brush up on Always in Supply (AiS) methods before the interview. Be ready to discuss how these techniques can mitigate supply interruptions, both planned and emergency. Showing your technical knowledge will impress the interviewers.
✨Communicate Clearly
Since this role involves a lot of communication with various teams, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will demonstrate your leadership skills and ability to influence stakeholders.
✨Show Your Analytical Skills
Be prepared to showcase your analytical and methodical thinking. You might be asked to solve a hypothetical supply interruption scenario during the interview. Think through your approach logically and explain your reasoning clearly to highlight your attention to detail.
✨Demonstrate Flexibility and Resilience
The job requires working under pressure and managing multiple responsibilities. Share experiences where you've successfully navigated challenging situations or adapted to changing circumstances. This will show that you're not only organised but also resilient, which is crucial for this role.
