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- Tasks: Lead change management for Thames Water's digital transformation and strategy initiatives.
- Company: Join a leading water utility company focused on digital innovation.
- Benefits: Competitive salary, car allowance, and generous annual leave.
- Why this job: Make a real impact in a dynamic environment driving digital change.
- Qualifications: Experience in change management and strong stakeholder engagement skills.
- Other info: Hybrid working model with opportunities for professional growth.
The predicted salary is between 72000 - 108000 £ per year.
As a Senior Change Manager – Digital Transformation and Strategy, you will be responsible for leading change management activities across Thames Water’s Digital for Digital and Strategy workstreams. This will include designing and executing strategic engagement, communications, and readiness initiatives to enable the successful delivery of a new Digital Operating Model, Service Definition programmes, and other leadership-sponsored transformation initiatives. You will work closely with the Head of Digital for Digital programme, Digital Business Manager, Comms Lead, Digital LT and Transformation Management Office (TMO) to ensure alignment, engagement, and adoption across all digital teams and stakeholders.
What you’ll be doing:
- Drive the delivery of change management for all Digital Strategy workstreams, aligning initiatives with Thames Water’s strategic objectives.
- Analyse and address organisational, cultural, and behavioural impacts of change, ensuring all Digital leaders are aligned to a common vision, goals, and outcomes.
- Identify impacted stakeholder groups, assess needs, and define scalable change management plans that align with Digital and organisational strategies.
- Define and deliver communication and engagement strategies using the most effective channels and forums for Digital teams.
- Prepare messaging roadmaps aligned with Thames Water’s planning calendar to support transparent and timely communications.
- Shape the user support approach for planning, budgeting, and forecasting processes, ensuring alignment with business requirements.
- Collaborate closely with the Digital Comms Lead to coordinate messaging across official communication channels and local Digital networks.
- Ensure training, development, and learning opportunities are available and embedded to support new processes and ways of working.
- Support DLT, ELT, and TMO teams in running engagement and learning sessions, developing supporting materials such as SharePoint articles and glossaries.
- Define business readiness criteria for each core transformation activity, assess against readiness targets, and identify blockers for resolution prior to go‑live.
- Deliver end‑user training to support maximum adoption of new systems, processes, and behaviours.
- Develop and implement adoption metrics to measure and track the success of change initiatives, reporting outcomes and continuous improvement opportunities.
- Capture and share lessons learned to support future transformation activities and strengthen organisational change capability.
Base Location: Reading, Clearwater Court – Hybrid
Working Pattern: 36 Hours
What you should bring to the role:
Essential Experience- Demonstrated expertise in applying multiple change management methodologies, including agile change management, system implementation change, and culture change.
- Proven ability to align change management plans with organisational strategies and measure impact using advanced KPIs.
- Proven background in developing and delivering structured, reusable change communications for diverse audiences via presentations, FAQs, and corporate communication channels.
- Strong stakeholder management skills with the ability to build partnerships at all levels.
- Ability to prioritise multiple initiatives, manage complex tasks, and deliver outcomes under pressure in a fast‑paced environment.
- Formal Change Management qualification (e.g., Prosci, APMG Foundation & Practitioner, ACM Foundation, ACM Specialist, or Certified Change Management Professionalâ„¢ (CCMPâ„¢)).
- In‑depth experience leading and delivering change management initiatives within a large Digital or IT function.
- Functional knowledge of Digital processes and transformation programmes.
- Experienced Lean mentor or coach.
- Certified Project Manager via one or more of the following: Prince2, PMI (Project Management Institute), APM (Association for Project Management), CSM (Certified Scrum Master), or Agile Certification.
What’s in it for you?
- Competitive salary up to £95,000 per annum, depending on experience.
- Car Allowance.
- Annual Leave – 26 days holiday per year, increasing to 30 with length of service.
Senior Change Manager in London employer: idibu
Contact Detail:
idibu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Change Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already working at Thames Water. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for interviews by practising common change management scenarios. Think about how you’d tackle challenges related to digital transformation and be ready to share your success stories.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, highlight specific projects where you’ve successfully driven change and aligned with organisational strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team at Thames Water.
We think you need these skills to ace Senior Change Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in change management, especially in digital transformation. We want to see how your skills align with the role of Senior Change Manager at Thames Water.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of successful change initiatives you've led. Use metrics where possible to demonstrate the impact of your work. This will help us see the value you can bring to our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at idibu
✨Know Your Change Management Methodologies
Make sure you brush up on various change management methodologies, especially agile and culture change. Be ready to discuss how you've applied these in past roles, as this will show your depth of knowledge and experience.
✨Align with Thames Water’s Objectives
Before the interview, take some time to understand Thames Water’s strategic objectives. Think about how your experience aligns with their goals and be prepared to share specific examples of how you've driven change that supports organisational strategies.
✨Prepare for Stakeholder Management Questions
Expect questions about your stakeholder management skills. Prepare examples that demonstrate how you've built partnerships at all levels and navigated complex relationships to achieve successful outcomes in previous projects.
✨Showcase Your Communication Skills
Since communication is key in this role, be ready to discuss how you've developed and delivered change communications for diverse audiences. Bring examples of your messaging roadmaps or training materials to illustrate your approach and effectiveness.
