Revenue & Settlement Manager in London

Thames Water is looking for a dynamic Revenue and Settlement Manager to lead a high-performing team at the heart of our commercial operations. In this pivotal role, you'll oversee the accurate forecasting, reporting and assurance of our Non-Household (NHH) revenues and cash flows — worth up to £0.7bn annually, and the billing, collection and credit management of our Retail customers.

What you'll be doing as our Revenue and Settlement Manager:

• Establish accurate forecasting and reporting methodologies.
• Identify and manage revenue risks and opportunities.
• Drive the delivery of billing and other revenue-focused operational services to our B2B customers.

This is a unique opportunity to make a real commercial impact and shape the financial success of the UK's largest water and wastewater service provider.

Key accountabilities:

• Lead and manage the delivery of NHH wholesale revenue and cash budgets and reforecasts.
• Ensure resources and tools are in place to deliver to the budget timetable.
• Lead and manage the monthly reporting of our NHH revenue and cash positions.
• Improve the accuracy of revenue and cash forecasts.
• Manage and improve revenue operations, including billing, cash posting, collateral and late payment.
• Support and develop the team to deliver on its goals.

What you should bring to the role:

• Experience of generating multi driver, multi million annual revenue, billing and cash forecasts ideally in a utility/metered commodity environment.
• The ability to develop tools and capabilities to improve consumption and revenue forecast methodology.
• A proven track record of robust financial reporting, assurance/audit of reported numbers and implementing financial controls.
• Excellent communication skills, comfortable explaining complex issues and forecast variances concisely to senior business leads.
• Strong leadership capability with the ability to develop your team and establish effective working relationships with finance and business colleagues.
• Ideally have a financial or business qualification and experience of commercial and financial management gained in complex commercial market environment.

Base Location: Hybrid - Clearwater Court - RG1 8DB

Hours: 36 hours per week

What's in it for you?

• A Competitive starting salary of £72,000 and up to £90,000 per annum depending on skills and experience.
• 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays).
• Car Allowance.
• Annual Bonus.
• Private Medical Health Care.
• Performance-related pay plan directly linked to company performance measures and targets.
• Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances.

Who are we?

We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive.

Working at Thames Water:

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way.

Why choose us?

We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador.