At a Glance
- Tasks: Lead essential wastewater services and manage complex pumping stations in London.
- Company: Thames Water, a leader in environmental protection and customer service.
- Benefits: Competitive salary, generous leave, performance pay, and a strong pension scheme.
- Other info: Full training provided; we value transferable skills from various sectors.
- Why this job: Make a real impact on the environment while leading a dynamic team.
- Qualifications: Leadership experience in operations and a solid understanding of health and safety.
The predicted salary is between 55000 - 55000 £ per year.
We are seeking a dynamic Operations Catchment Manager to lead the delivery of essential wastewater services across Northwest and Central London at Thames Water. This role offers the opportunity to manage some of the largest and most complex pumping stations and historic trunk sewer networks within our portfolio. You will play a key role in protecting the environment and delivering excellent customer service, and guiding your team through an exciting period of transformation, including integration of the Tideway Tunnel into operations.
Responsibilities
- Leading, developing, and managing team performance to achieve operational excellence
- Overseeing the operation and maintenance of wastewater pumping stations and sewer networks
- Managing operational budgets and identifying opportunities for continuous improvement
- Ensuring all activities comply with environmental standards and exceed customer expectations
- Collaborating with internal and external stakeholders to deliver KPIs, support capital investment projects, and maintain effective customer communication
- Promoting a strong, proactive health and safety culture, ensuring best practices are consistently applied
Qualifications
- Demonstrable experience in leadership within operational or asset management environments
- Solid understanding of health and safety legislation, including confined space and lifting operations
- Knowledge of asset reliability, performance management, and continuous improvement
- Hands‑on management style, ability to engage and inspire teams
- Excellent organisational, communication and interpersonal skills
- Ability to work independently and take full accountability for outcomes
- Full UK Driving Licence is essential
- Willingness to travel across multiple operational sites
- Experience within the water industry is beneficial, but not essential
- Comfortable working within strict health and safety environments; confined space experience considered an advantage
We welcome applicants from a variety of sectors, including logistics, rail, telecommunications, military, retail, aviation, maintenance, and construction. Full training will be provided, and we highly value transferable skills.
Benefits
- Salary from £55,000 per annum, depending on skills and experience
- Annual leave: 26 days holiday per year, increasing to 30 with length of service (plus bank holidays)
- Performance‑related pay plan directly linked to company performance measures and targets
- Generous Pension Scheme through AON
- Generous Paternity Leave: 4 weeks paid and optional 2 weeks unpaid
- Enhanced Maternity Leave: 26 weeks full pay and 13 weeks half pay
- Access to a range of benefits to support health, wellbeing and finances: annual health MOTs, physiotherapy and counselling, Cycle to Work schemes, shopping vouchers, life assurance
Operational Catchment Manager in London employer: idibu
Thames Water is an exceptional employer, offering a dynamic work environment where you can lead the delivery of vital wastewater services in Northwest and Central London. With a strong focus on employee development, competitive salaries, and generous benefits including enhanced leave policies and a robust pension scheme, we foster a culture of safety and continuous improvement. Join us to make a meaningful impact on the environment while enjoying opportunities for personal and professional growth in a supportive team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Catchment Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their operations and think about how your skills can contribute to their goals. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and show off your leadership skills confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Operational Catchment Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operational Catchment Manager role. Highlight your leadership experience and any relevant operational management roles you've held. We want to see how you can bring your unique background to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about wastewater services and how your experience aligns with our mission at Thames Water. Don’t forget to mention your understanding of health and safety legislation – it’s a biggie for us!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to lead teams and improve operations. Numbers speak volumes, so if you’ve managed budgets or improved KPIs, let us know! We love seeing tangible results.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at idibu
✨Know Your Wastewater Stuff
Make sure you brush up on your knowledge of wastewater services and the specific challenges faced in the industry. Understanding the operational aspects of pumping stations and sewer networks will show that you're genuinely interested in the role and ready to tackle the complexities involved.
✨Showcase Your Leadership Skills
Be prepared to discuss your leadership style and how you've successfully managed teams in the past. Think of specific examples where you've inspired your team or improved performance, as this role is all about leading and developing others to achieve operational excellence.
✨Emphasise Health and Safety Knowledge
Since health and safety is a big deal in this role, make sure you highlight your understanding of relevant legislation. Share any experiences you have with confined spaces or lifting operations, as this will demonstrate your commitment to maintaining a safe working environment.
✨Prepare for Stakeholder Collaboration
This position involves working with various stakeholders, so be ready to talk about your experience in collaboration. Think of examples where you've effectively communicated with internal and external parties to deliver results, as this will show that you can maintain effective customer communication and support capital investment projects.