Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and support a dynamic team in delivering exceptional service and network maintenance.
- Company: Join Thames Water, a leader in the water industry with a focus on team well-being.
- Benefits: Competitive salary, generous holiday allowance, and opportunities for professional growth.
- Why this job: Make a real impact while developing your leadership skills in a fast-paced environment.
- Qualifications: Strong leadership and communication skills, with an understanding of the water network.
- Other info: Flexible working hours and a supportive culture that values your contributions.
The predicted salary is between 38000 - 48000 £ per year.
As a Field Operations Manager, you will lead, coordinate, and support an operational service team comprising technicians, coordinators, technical leads, and contractors who work on the Thames Water trunk main and distribution network. Your team will be offering support to deliver network maintenance, and ensuring accurate, calibrated and verified instrumentation. You will play a key role in helping Thames Water to meet its performance commitments and ODIs, but your primary focus will be the well-being and performance of your team.
What you’ll be doing:
- Responsible for managing the Health, Safety and Wellbeing of all the people in their team.
- Lead a team that delivers an exceptional service to our customers, ensuring that they trust us, they feel we are easy to do business with and that we really care.
- Responsible for managing the budgetary and financial activities of the team.
- Have clear objectives and targets, with a good understanding of KPI’s and what is required to deliver good performance.
- Lead and develop a highly performing team focused on briefing and delivering specified outputs in an efficient, effective, and commercially sound manner.
- Ensure your team is effectively resourced and that you have a capacity plan to demonstrate where there are risks to service provision, working with other departments to support times of high demand.
Base location: Greenwich Storm - SE10 8JL
Working pattern or hours: 36 Hours per week (Monday to Friday)
What should you bring to the role?
To thrive in this role, the essential criteria you’ll need are:
- Strong people leadership skills.
- Ability to analyse performance and report on KPI’s and SLA’s.
- Understanding of the water network and its assets.
- Good presentation skills and familiarity with the MS Office suite of applications.
- Strong communication skills for written and presentation purposes.
Additional skills and experiences would be great to have/bring:
- Used to working in a fast-paced environment.
- Flexible and agile approach to managing projects or programmes of work.
- Ability to carry out health and safety management audits of work locations.
- Familiar with HR processes, recruitment and policies.
- Experience of collaborating in a work environment with Trade Unions.
- Quality control and compliance reporting.
- Definition and delivery of performance improvement plans.
What’s in it for you?
Offering a starting salary between £38,000 and £48,000 per annum, depending on skills and experience. Annual Leave: 26 days holiday per year, increasing to 30 with the length of service.
Field Operations Manager in London employer: idibu
Contact Detail:
idibu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Operations Manager in London
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current employees at Thames Water. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews like a pro! Research common questions for Field Operations Managers and think about how your experience aligns with the role. Practise your answers, but keep it natural. We want you to show your personality and leadership skills!
✨Tip Number 3
Showcase your achievements! When you get the chance to talk about your past experiences, highlight specific examples where you led a team or improved performance. Use numbers and KPIs to back up your claims – it makes a stronger impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Thames Water team. Let’s get you that Field Operations Manager role!
We think you need these skills to ace Field Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Operations Manager role. Highlight your leadership skills and experience in managing teams, as well as any relevant knowledge of the water network. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Don’t forget to mention your understanding of KPIs and your approach to team well-being.
Showcase Your Communication Skills: Since strong communication is key for this position, make sure your application reflects that. Use clear and concise language, and don’t shy away from demonstrating your presentation skills through your writing style.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at idibu
✨Know Your Team Dynamics
Before the interview, take some time to understand the dynamics of a successful operational team. Be ready to discuss how you would lead and support your team, ensuring their well-being and performance. Think about examples from your past experiences where you’ve successfully managed a team in a similar environment.
✨Master the KPIs
Familiarise yourself with key performance indicators (KPIs) relevant to the role. Be prepared to talk about how you’ve analysed performance metrics in previous roles and how you can apply that knowledge to ensure your team meets its objectives. This shows you’re not just a people manager but also someone who understands the numbers behind the operations.
✨Health and Safety First
Since health and safety management is crucial for this role, brush up on relevant regulations and best practices. Be ready to share your approach to managing health and safety within a team, including any audits or compliance measures you've implemented in the past. This will demonstrate your commitment to creating a safe working environment.
✨Showcase Your Communication Skills
Strong communication is key in this role, so prepare to showcase your presentation skills. You might be asked to present a scenario or solution during the interview, so practice articulating your thoughts clearly and confidently. Use examples that highlight your ability to communicate effectively with both your team and external stakeholders.
