At a Glance
- Tasks: Resolve customer queries and maintain the water supply network hands-on.
- Company: Major utility provider in Kidlington with a strong community focus.
- Benefits: Salary up to £33,000, generous pension scheme, and enhanced leave options.
- Other info: Join a supportive team with opportunities for career growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: UK driving license and excellent customer service skills.
The predicted salary is between 33000 - 33000 € per year.
A major utility provider in Kidlington is seeking a Network Service Technician to handle customer queries and maintain the water supply network.
Responsibilities include:
- Resolving customer network issues
- Working with contractors
- Supporting the mains network operations
Candidates must have a UK driving license and strong customer service skills.
The role offers a salary up to £33,000, annual leave, a generous pension scheme, and additional benefits like enhanced maternity and paternity leave.
Field Network Service Technician – Customer-Focused & Hands-On in Kidlington employer: idibu
As a leading utility provider in Kidlington, we pride ourselves on fostering a supportive and dynamic work environment where our Field Network Service Technicians can thrive. With a strong emphasis on customer service and hands-on problem-solving, we offer competitive salaries, generous annual leave, and a robust pension scheme, alongside unique benefits such as enhanced maternity and paternity leave. Join us to be part of a team that values employee growth and community impact, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Field Network Service Technician – Customer-Focused & Hands-On in Kidlington
✨Tip Number 1
Get to know the company! Research the utility provider and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about resolving customer queries, think of examples from your past experiences where you've successfully handled difficult situations. We want you to shine when it comes to demonstrating your people skills!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you're proactive and serious about the opportunity. Don't miss out on the chance to join a great team!
We think you need these skills to ace Field Network Service Technician – Customer-Focused & Hands-On in Kidlington
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've handled queries and resolved issues in the past, as this role is all about keeping our customers happy!
Tailor Your CV:Don’t just send out the same CV for every job. We love it when candidates tailor their CVs to match the job description. Focus on relevant experience that showcases your hands-on skills and ability to work with contractors.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the Field Network Service Technician role.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application more efficiently. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at idibu
✨Know Your Stuff
Make sure you understand the basics of network service and maintenance. Brush up on common customer queries related to water supply issues, as well as the technical aspects of the mains network operations. This will show that you're not just interested in the role but also knowledgeable about it.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've successfully resolved customer issues. Think about how you can demonstrate your ability to handle difficult situations with a calm and professional approach. Remember, this role is all about being customer-focused!
✨Get Familiar with the Company
Research the utility provider and their values. Understanding their mission and how they operate will help you tailor your answers during the interview. It’ll also show that you’re genuinely interested in being part of their team.
✨Be Ready for Practical Scenarios
Since this is a hands-on role, be prepared for practical questions or scenarios during the interview. Think about how you would approach specific network issues or customer complaints. Practising these scenarios can help you feel more confident when discussing your problem-solving skills.
