Wastewater Process Specialist in Isleworth

Do you have a passion for improving our environmental performance? We’re seeking a motivated, technical Wastewater Process Specialist to assist our wastewater Operations teams in achieving their regulatory requirements. The job blends process science, engineering, operations, and regulation to seek and solve non-compliances at our treatment sites. You will be both hands-on in the field solving site issues, and backing this up with data analysis, fault finding, regulatory reporting and process optimisation skills. If you have a passion for making a difference in our role as environmental custodians and helping our teams operate in line with statutory regulations and codes of practice regarding wastewater treatment, this role could be for you.

Responsibilities

• Become a subject matter expert in wastewater treatment and regulation, using experience to solve problems across different sites & process streams.
• Gathering, analysing and reporting on wastewater treatment data to inform decision-making.
• Comprehensive understanding of all permitting requirements and innovative idea generation to solve non-compliances.
• Engage with internal project teams and external stakeholders to ensure fluid communication, aid information requests, and minimise risk during periods of change.
• Optimisation of site processes to reduce our cost-of-treatment, with a holistic understanding of cost vs benefit.
• Improve flow compliance of sites, analyse data, and fault-find site issues.
• Proactive in learning about new wastewater technologies and disseminating knowledge – coaching colleagues to enhance their understanding.
• Lead regular progress and risk review meetings – being a confident communicator and a capable rapport builder to drive productive working relationships.
• Produce investigative reports and root cause analysis of any sample or pollution incidents, sharing lessons learned to prevent repeat occurrences.
• Be committed to our development programme and driving for Senior Process Specialist performance in the future, with an opportunity for role progression.
• Out-of-hours rota participation, offering advice during event scenarios.

Location and Working Pattern

Base Location: Hybrid - Beddington (STW) - CR0 4TH, Hybrid - Crossness (STW) - SE2 9AQ, Hybrid - Hogsmill (STW), Hybrid - Mogden (STW) - TW7 7LW

Working Pattern: 36 Hours per week (Mon – Fri) plus the inclusion on a standby rota for which you will receive additional payment.

What should you bring to the role?

To thrive in this role, the essential criteria you’ll need are:

• This is a developmental role appropriate for someone with a scientific/engineering degree-level background or similar.
• Experience in fault finding, process improvements and delivering change.
• Curious, self-driven & motivated – willing to learn and develop at pace.
• Confident in holding in-depth, technical conversations and being a great communicator who can relay complex information to non-technical audiences.
• Strong with data handling, processing, reporting, and adapting to IT systems.
• Superb time management skills, able to self-organise and be a true self-starter who is comfortable working alone on site.
• A full UK driving licence is mandatory, with access to your transport and business-use insurance. (Car allowance is provided).

Additional skills

Experience in wastewater treatment operations roles would be advantageous.

What’s in it for you?

Offering a salary up to £40,000 per annum, depending on skills and experience.

• Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
• Company Car Allowance Provided.
• Performance-related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family.

Why choose us?

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.