At a Glance
- Tasks: Support project delivery and resolve customer issues in the water supply network.
- Company: Join a leading water utility company committed to community and environmental values.
- Benefits: Competitive salary, generous holiday, pension scheme, and health assessments.
- Other info: Dynamic role with opportunities for overtime and career growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Full UK driving licence and a can-do attitude; plumbing knowledge is a plus.
The predicted salary is between 29000 - 37440 € per year.
We are currently looking for a full‑time, permanent Project Support Technician within the South‑East Thames Valley Region. In this site‑based role you will ensure the delivery of project work in support of the mains upgrade programme within Thames Valley, undertaking operational tasks, resolving customer issues and carrying out network valve activities with minimal disruption to water supplies. This front‑line position is essential to our continued success.
What you'll be doing as the Project Support Technician:
- Investigating network issues to resolve pressure abnormalities, leakage queries, metering concerns and supply interruptions.
- Liaising with all stakeholders to ensure efficient project delivery while upholding Thames Water values and behaviours.
- Supporting teams on Pressure Management Maintenance when needed.
- Supporting the completion of checks on key High Consequence and High‑Risk Valves to maintain business compliance.
- Promoting health and safety by modelling best practice and identifying improvements.
Base Location: Highworth – SN6 7NA, Bourne End – SL8 5NT
Hours: Monday–Friday, 38 hours per week, plus opportunities for overtime.
Essential Criteria:
- Full UK driving licence, as this role involves travelling between multiple sites; you will be provided with a van and the relevant tools/equipment.
- Ability to work autonomously as well as within a highly organised team.
- Adaptability and a can‑do attitude, able to work in all weather conditions and tackle a range of different challenges.
Beneficial Qualifications:
- Knowledge of the clean water network and an understanding of domestic plumbing, water mains and leakage detection.
- A water industry qualification or current certifications covering Water Hygiene, NRSWA unit 2, disinfection, sampling, flushing, valve operations and/or CALM.
- First Aid Training.
- Understanding of the Permit to Work system.
What’s in it for you?
- Competitive salary starting from £29,000 to £37,440 per annum, depending on skills and experience.
- 24 days holiday per year, increasing to 28 days with the length of service (plus bank holidays).
- Contributory pension – Defined Contribution (maximum of 12% – 2× employee contribution).
- Personal Medical Assessments – open to all once a year.
- Performance‑related pay plan directly linked to company performance measures and targets.
- Generous Pension Scheme through AON.
- Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
- Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
- Wider benefits scheme including our benefits hub, packed full of offers and information to save you money and support your wellbeing.
Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Project Support Technician in Highworth employer: idibu
Thames Water is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. As a Project Support Technician in the South-East Thames Valley Region, you will benefit from competitive salaries, generous holiday allowances, and a robust pension scheme, all while contributing to vital community services. With opportunities for overtime and a commitment to health and safety, you'll find a rewarding environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Project Support Technician in Highworth
✨Tip Number 1
Get to know the company! Research Thames Water and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their culture.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Project Support Technician role.
✨Tip Number 3
Prepare for the interview by practising common questions related to project support and water management. Think of examples from your past experiences that showcase your problem-solving skills and adaptability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Thames Water.
We think you need these skills to ace Project Support Technician in Highworth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant skills and experiences that match the Project Support Technician role. We want to see how you can contribute to our team, so don’t hold back!
Showcase Your Problem-Solving Skills:Since this role involves investigating network issues and resolving customer queries, be sure to include examples of how you've tackled similar challenges in the past. We love a good story about overcoming obstacles!
Highlight Your Teamwork:This position requires liaising with various stakeholders, so let us know about your experience working in teams. Share instances where you’ve collaborated effectively to achieve a common goal – it’s all about teamwork here at StudySmarter!
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly, so don’t miss out on this opportunity!
How to prepare for a job interview at idibu
✨Know Your Stuff
Make sure you brush up on your knowledge of the clean water network and any relevant plumbing concepts. Being able to discuss specifics about pressure management, leakage detection, and valve operations will show that you're serious about the role.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled operational challenges in the past. Whether it's resolving customer issues or managing supply interruptions, demonstrating your ability to think on your feet will impress the interviewers.
✨Be a Team Player
This role involves liaising with various stakeholders, so be ready to talk about your experience working in teams. Highlight times when you’ve collaborated effectively to ensure project delivery while maintaining safety standards.
✨Bring Your Can-Do Attitude
Adaptability is key in this job, especially when working in different weather conditions. Share instances where you've shown resilience and a positive attitude in challenging situations, as this will resonate well with the company’s values.
