At a Glance
- Tasks: Resolve customer network issues and maintain the water supply network hands-on.
- Company: Major utility provider in Kidlington with a strong community focus.
- Benefits: Salary up to £33,000, annual leave, generous pension, and enhanced family leave.
- Other info: Join a supportive team with opportunities for career growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: UK driving license and excellent customer service skills.
The predicted salary is between 33000 - 33000 € per year.
A major utility provider in Kidlington is seeking a Network Service Technician to handle customer queries and maintain the water supply network.
Responsibilities include:
- Resolving customer network issues
- Working with contractors
- Supporting the mains network operations
Candidates must have a UK driving license and strong customer service skills.
The role offers a salary up to £33,000, annual leave, a generous pension scheme, and additional benefits like enhanced maternity and paternity leave.
Field Network Service Technician – Customer-Focused & Hands-On employer: idibu
As a leading utility provider in Kidlington, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. With a strong focus on customer service, we offer competitive salaries, generous benefits including enhanced maternity and paternity leave, and ample opportunities for professional growth within the community. Join us to make a meaningful impact while enjoying a fulfilling career in a company that values its people.
StudySmarter Expert Advice🤫
We think this is how you could land Field Network Service Technician – Customer-Focused & Hands-On
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about resolving customer queries, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Field Network Service Technician – Customer-Focused & Hands-On
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've handled queries and resolved issues in the past, as this role is all about keeping our customers happy!
Tailor Your CV:Don’t just send out the same CV for every job. Take a moment to tweak it for this specific role. Mention any relevant experience with network operations or working alongside contractors, as it’ll make you stand out to us.
Be Clear and Concise:When writing your cover letter, keep it straightforward. We appreciate clarity, so get to the point about why you’re the perfect fit for the Field Network Service Technician role without waffling on.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at idibu
✨Know Your Stuff
Make sure you understand the basics of network service and maintenance. Brush up on common customer queries related to water supply issues, as well as the technical aspects of the mains network operations. This will show that you're not just interested in the role but also knowledgeable about it.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've successfully resolved customer issues. Think about how you can demonstrate your ability to handle difficult situations with a calm and professional approach. Remember, this role is all about being customer-focused!
✨Get Familiar with the Company
Research the utility provider and their values. Understanding their mission and how they operate will help you align your answers with what they’re looking for. It’ll also give you a chance to ask insightful questions during the interview, which always impresses employers.
✨Be Ready for Practical Scenarios
Since this is a hands-on role, be prepared for practical questions or scenarios during the interview. Think about how you would approach specific network issues or customer complaints. Practising these scenarios can help you feel more confident and ready to tackle anything they throw at you.
