Head of Delivery Excellence in England

What you’ll be doing as Head of Delivery Excellence:

• Develop & Implement the Digital Management strategy with alignment to the strategic goals of Digital and the company.
• Enhance the maturity across the relevant digital capabilities by fostering a culture of excellence, accountability, and continuous improvement.
• Set up and drive continuous improvement across all of Digital.
• Define & Deliver Digital Management Improvement Initiatives.
• Identify all the areas that require change/improvement working alongside the Head of PMO and Head of P & PM to own and implement the changes across Digital Transformation teams.
• Develop strategic plans which contribute to the development of functional strategy.
• Define & Establish key performance indicators (KPIs) to measure project performance and team productivity.
• Develop and maintain a performance dashboard with key delivery KPIs.

Base location – Hybrid – Clear Water Court Reading

Working pattern – 36 hours

What you should bring to the role:

• Project & Programme Management Experience.
• Landing change in teams (people, process, technology).
• Experience of leading continuous improvement using lean/agile ways of working.
• Proven experience in leading and developing high-performing, cross-functional transformation across disparate teams.
• Demonstrated ability to build and manage strong relationships with internal customers & teams, senior leadership, external clients, and third-party vendors.
• At least one PM discipline – e.g. Prince 2 - Waterfall or Agile Methodologies.

What’s in it for you?

• Competitive salary up to £90,000 per annum depending on experience.
• Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays).
• Car Allowance - £5,800.
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Private Medical Health Care.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Working at Thames Water:

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.