Warehouse Operative in Crawley

We are looking for an Inventory Operator to join Thames Water permanently. As a Warehouse Operative, you will be part of the Inventory Operations and Supply Management team and will be required to provide safe custody and real‑time visibility of our stock holdings. You will ensure a first‑class professional delivery and collection service across all Thames Water & Alliance locations of critical stock and equipment to support the operational teams when facing customer and operational incidents. Internally, we refer to this role as an Inventory Operative.

What you’ll be doing as a Warehouse Operative:

• Operating mechanical handling equipment in a safe manner. FLT driving training will be provided.
• Using SAP to ensure that inventory levels reflect real‑time holdings.
• Updating stock records accordingly.
• Safely and securely load and unload vehicles.
• Managing daily receipts from Distribution Centres.
• Actioning returns against work orders.
• Maintaining good housekeeping throughout the site and stores.
• Ensuring equipment and critical stock are delivered and collected on time.
• Ensuring the safe custody of Thames Water stock and equipment.

Location: Crawley

We’re looking for you to:

• Have previous warehouse experience.
• Hold a valid, full UK driving licence and have your transport.
• Excellent numeracy, verbal, and written skills.
• FLT licence is beneficial but not essential; training will be provided.
• Possess basic computer skills, specifically Excel.
• Be comfortable with manual handling, lifting to 25 kg.

What’s in it for you?

• Offering up to £32,000 per annum, depending on experience and skills.
• 24 days holiday per year, increasing to 28 days per year, with the length of service. (Plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Performance‑related pay plan directly linked to company performance measures and targets.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your well‑being.
• 45 hours per week, Monday‑Friday. Standby & Occasional Saturdays may be required; overtime rate applies.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.