At a Glance
- Tasks: Lead and innovate Shopify solutions for ambitious brands in a dynamic digital agency.
- Company: Join IDHL, a strategic partner for brands in the digital economy.
- Benefits: Competitive salary, career growth, and a collaborative work culture.
- Other info: Be part of a team that values outcomes and continuous improvement.
- Why this job: Make a real impact by shaping eCommerce strategies for luxury and lifestyle brands.
- Qualifications: Proven experience with Shopify, strong communication, and leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
At IDHL, we’re more than a digital agency; we’re a strategic partner to ambitious brands, helping them accelerate growth in the digital economy. Our expertise is delivered through three core divisions: Performance, Web & eCommerce, and Intelligence – all working closely together to create impact across channels.
The Director of eCommerce is the senior Shopify authority within the Web Division, responsible for how Shopify is delivered, scaled and evolved across the group. Pragmatic, delivery‑focused and commercially aware, they are a strong communicator who can influence and align teams, build trust quickly with clients and internal stakeholders, and remain curious and proactive about platform evolution.
The role ensures Shopify solutions are architected and delivered to a consistently high standard, translating platform capability into clear, practical advantage for clients. Working closely with Client Services, PM, UX and Engineering, this role bridges platform expertise and execution to drive long‑term client success.
Key responsibilities- Own the quality, scalability and consistency of Shopify and Shopify Plus delivery across the group.
- Define and maintain best practice standards, architecture patterns and implementation approaches.
- Provide senior oversight on key Shopify decisions, ensuring solutions balance speed, cost and long‑term value.
- Support delivery teams in making confident, well‑informed platform decisions.
- Maintain deep expertise in the Shopify platform and wider ecosystem.
- Translate platform developments and opportunities into clear actions for clients and internal teams.
- Ensure Shopify capability is actively leveraged to improve client performance and future readiness.
- Build and maintain a strong relationship with Shopify.
- Support Client Services and Account teams in shaping ecommerce strategy and roadmaps.
- Act as a senior advisor in key client conversations, bringing credibility and clarity to Shopify decision making.
- Ensure Shopify roadmaps are practical, phased and commercially aligned.
- Partner with Client Services, PM, UX and Engineering to ensure aligned thinking and high‑quality execution.
- Provide clear direction that reduces ambiguity and improves consistency across Shopify work.
- Support new business scoping with delivery‑safe input on feasibility and solution design.
- Line manage and develop the Shopify Solutions Consultant team.
- Set clear standards for how Shopify expertise is applied across clients and projects.
- Ensure insights from client work are fed back into standards, roadmaps and continuous improvement.
- Build confidence and capability across delivery and UX teams.
- Shopify solutions that perform, scale and stand the test of time.
- Clients view IDHL as a long‑term ecommerce partner, not just an implementation provider.
- Strong client advocacy, retention and high‑quality case studies.
- Delivery teams operate with confidence, clarity and consistency.
- Shopify capability is actively used to drive client advantage.
- Strong experience delivering Shopify and Shopify Plus solutions.
- Ability to translate platform capability into clear client strategy.
- Experience working in cross‑functional agency environments.
- Confident engaging with senior stakeholders as a trusted advisor.
Director of Ecommerce in Leeds employer: IDHL
IDHL is an excellent employer that prioritises the growth and development of its employees, offering a clear pathway to achieving a CIPD Level 3 Foundation Certificate in People Practice. With a supportive work culture that values high-quality administrative support and continuous improvement, you will be part of a dynamic team dedicated to enhancing the employee experience. Located in a vibrant area, IDHL provides a collaborative environment where your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Ecommerce in Leeds
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like IDHL are looking for when hiring for a Director of Ecommerce.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to IDHL for the Director of Ecommerce, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at IDHL as a Director of Ecommerce, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out IDHL’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Director of Ecommerce.
We think you need these skills to ace Director of Ecommerce in Leeds
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at IDHL, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with IDHL's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at IDHL. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at IDHL
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that IDHL uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at IDHL. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
