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- Tasks: Support the Pathology team by managing digital images and resolving queries.
- Company: IDEXX Laboratories is a global leader in pet healthcare and diagnostics.
- Benefits: Enjoy competitive pay, incentives, and a positive work culture with learning opportunities.
- Why this job: Make a real impact while working in a diverse and respectful environment.
- Qualifications: GCSE level education preferred; science background is a plus but not essential.
- Other info: Full-time role with Monday to Friday shifts and occasional Saturday cover.
The predicted salary is between 30000 - 42000 £ per year.
IDEXX Laboratories is seeking a Pathology Operations Coordinator to support our UK & European Pathology departments. The role involves supplying the pathology team with digital images for diagnostic purposes, generated from all UK & European laboratories, and maximizing the efficiency of the UK & European Pathology team. You will assist in resolving problems and queries from pathology teams to ensure smooth workflow throughout the day. The position's main responsibility is to ensure accuracy and timely assignment of work, supporting the Pathology Operations team in managing a busy department.
In this role, you will:
- Load digital scanners for distributing work to the Pathology team and file slides returned from offsite pathologists.
- Assist with the archiving system of slides.
- Handle client queries promptly and communicate effectively with Pathologists and laboratory staff.
- Manage packing and shipping of cytology samples to off-site Pathologists, and maintain cleanliness of the scanner room and scanners.
- Assist with metrics and logging caseloads.
- Monitor query lists for the pathology team and troubleshoot non-straightforward queries.
Qualifications and skills needed:
- Ability to manage a high workload and handle internal and external customer queries, troubleshooting as needed.
- Educated to GCSE level or equivalent; a science or laboratory background is preferred but not essential.
- Effective team player with the ability to work independently.
- Excellent communication skills and multitasking ability to handle diverse customers/clients.
- Ability to prioritize tasks under pressure.
- Confident, organized, methodical, with strong attention to detail.
Schedule:
- Monday to Friday, shifts from 8am-4:30pm or 9am-5:30pm, with occasional evening shifts for cover.
- Participation in Saturday shifts, not more than once in five weeks.
- Reliable attendance is essential.
Why IDEXX? We are proud of our impactful work. As an industry leader, we follow our Purpose and Guiding Principles to help pet owners worldwide, ensure safe drinking water, and protect livestock and poultry from disease. With customers in over 175 countries and a global workforce of over 10,000, we offer a positive, respectful work culture that encourages learning and discovery. IDEXX provides competitive compensation, incentives, and benefits, along with purposeful work that drives improvement. Join us in pursuing what matters.
We value diversity and encourage applications from women, people of colour, LGBT individuals, persons with disabilities, ethnic minorities, foreign-born residents, and veterans. IDEXX is an equal opportunity employer. Discrimination based on race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship, disability, ancestry, marital status, veteran status, medical condition, or any other protected category is prohibited by law.
Pathology Operations Coordinator employer: IDEXX
Contact Detail:
IDEXX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pathology Operations Coordinator
✨Tip Number 1
Familiarise yourself with the specific digital imaging systems used in pathology. Understanding how these systems work will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Brush up on your communication skills, especially in handling queries and troubleshooting. Being able to articulate your thoughts clearly and effectively will be crucial in this role, so practice explaining complex ideas simply.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed high workloads or prioritised tasks in previous roles. This will highlight your ability to thrive under pressure, which is essential for the Pathology Operations Coordinator position.
✨Tip Number 4
Research IDEXX Laboratories and their impact in the field of pathology. Understanding their mission and values will allow you to align your answers with what they are looking for, making you a more attractive candidate.
We think you need these skills to ace Pathology Operations Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Pathology Operations Coordinator position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Skills: Emphasise your ability to manage a high workload, handle customer queries, and troubleshoot issues. Provide specific examples from your past experiences that demonstrate these skills effectively.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the role and how your background makes you a suitable candidate. Mention your attention to detail and organisational skills, as these are crucial for the position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this role.
How to prepare for a job interview at IDEXX
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Pathology Operations Coordinator. Familiarise yourself with the tasks mentioned in the job description, such as managing digital images and handling client queries. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Communication Skills
Since effective communication is key in this role, prepare examples of how you've successfully handled customer queries or resolved issues in the past. Highlight your ability to communicate clearly with both technical and non-technical staff.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your workload and prioritise tasks, especially under pressure. You might want to share specific strategies or tools you use to stay organised, as this is crucial for the fast-paced environment of pathology operations.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations, such as troubleshooting a query from the pathology team. Think through potential scenarios and how you would approach them, showcasing your problem-solving skills and attention to detail.
