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- Tasks: Support the Pathology team by managing digital images and resolving queries.
- Company: IDEXX Laboratories leads innovation in diagnostics for pets, water safety, and livestock health.
- Benefits: Enjoy competitive pay, incentives, and a positive work culture that values diversity.
- Why this job: Join a team making a real impact globally while developing your skills in a supportive environment.
- Qualifications: GCSE level education preferred; strong communication and multitasking skills are essential.
- Other info: Flexible shifts with occasional evening and Saturday work; dependable attendance is crucial.
The predicted salary is between 28800 - 43200 £ per year.
IDEXX Laboratories is seeking a Pathology Operations Coordinator to support our UK & European Pathology departments. This role involves supplying the pathology team with digital images for diagnostic purposes, generated from all UK & European laboratories, and maximizing the efficiency of the team. The coordinator will assist in resolving problems and handling queries from pathology teams to ensure smooth workflow throughout the day. The primary responsibility is to ensure accuracy and timely assignment of work, supporting the busy Pathology Operations team.
In this Role:
- Load digital scanners for work distribution to the Pathology team and manage the filing of slides returned from offsite pathologists.
- Assist with the archiving system of slides.
- Promptly handle client queries and communicate effectively with Pathologists and laboratory staff.
- Manage packing and shipping of cytology samples to off-site Pathologists, and maintain cleanliness of the scanner room and scanners.
- Contribute to metrics and log caseloads.
- Monitor query lists for the pathology team and resolve complex queries.
What You Will Need to Succeed:
- Experience managing a high workload and dealing with internal and external customers, with troubleshooting skills.
- Educational background to GCSE level or equivalent; a science or laboratory background is preferred but not essential.
- Ability to work effectively both as part of a team and independently.
- Excellent communication skills and multitasking ability.
- Capability to prioritize tasks under pressure.
- Confidence, organization, methodical approach, and good attention to detail.
Schedule:
Monday to Friday, shifts from 8am-4.30pm or 9am-5.30pm, with occasional evening shifts for cover. Participation in a Saturday shift, not more than 1 in 5 weeks. Dependable attendance is essential.
Why IDEXX? We are proud of our impactful work, leading innovation across industries to help pet owners, ensure safe drinking water, and protect livestock and poultry from disease. With customers in over 175 countries and a global workforce of over 10,000, we foster a positive, respectful work culture that encourages learning and discovery. We offer competitive compensation, incentives, and benefits, along with meaningful work that drives progress. Let's pursue what matters together.
IDEXX values diversity and encourages applications from women, people of colour, LGBT individuals, those with disabilities, ethnic minorities, foreign-born residents, and veterans. We are an equal opportunity employer, committed to nondiscrimination based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship, disability, ancestry, marital status, veteran status, medical condition, or any other protected category.
Pathology Operations Coordinator employer: IDEXX Laboratories, Inc.
Contact Detail:
IDEXX Laboratories, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pathology Operations Coordinator
✨Tip Number 1
Familiarise yourself with the specific tools and software used in pathology operations. Understanding digital imaging systems and archiving processes will give you an edge during interviews, showing that you're proactive and ready to hit the ground running.
✨Tip Number 2
Highlight your experience in managing workloads and resolving queries. Be prepared to share examples of how you've successfully handled high-pressure situations or complex problems in previous roles, as this is crucial for the Pathology Operations Coordinator position.
✨Tip Number 3
Demonstrate your communication skills by engaging with professionals in the field. Networking with current or former employees at IDEXX or similar companies can provide insights into the role and help you tailor your approach when applying.
✨Tip Number 4
Showcase your organisational skills by discussing any relevant projects where you had to prioritise tasks effectively. Being able to illustrate your methodical approach to work will resonate well with the hiring team, as they value attention to detail and efficiency.
We think you need these skills to ace Pathology Operations Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Pathology Operations Coordinator position. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Relevant Experience: Emphasise any previous experience you have in managing workloads, handling customer queries, or working in a laboratory setting. Use specific examples to demonstrate your troubleshooting skills and ability to work under pressure.
Showcase Communication Skills: Since effective communication is crucial for this role, make sure to illustrate your communication skills in your application. Mention instances where you successfully resolved queries or collaborated with team members.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-organised and clearly formatted.
How to prepare for a job interview at IDEXX Laboratories, Inc.
✨Showcase Your Organisational Skills
As a Pathology Operations Coordinator, you'll need to manage multiple tasks efficiently. Be prepared to discuss specific examples of how you've successfully prioritised and organised your workload in previous roles.
✨Demonstrate Effective Communication
This role requires excellent communication with both internal teams and external clients. Practice articulating your thoughts clearly and consider sharing instances where your communication skills helped resolve a complex issue.
✨Highlight Your Problem-Solving Abilities
The ability to troubleshoot and resolve queries is crucial. Think of situations where you faced challenges and explain how you approached them, focusing on your methodical approach and attention to detail.
✨Familiarise Yourself with the Company
Understanding IDEXX Laboratories' mission and values can set you apart. Research their work in the pathology field and be ready to discuss how your goals align with theirs, showing your enthusiasm for contributing to their impactful work.
