Service Engineer in Evesham

Service Engineer in Evesham

Evesham Full-Time 30000 - 40000 ÂŁ / year (est.) No home office possible
IDEX Corporation

At a Glance

  • Tasks: Provide maintenance, troubleshooting, and technical support for advanced powder handling solutions.
  • Company: Join IDEX Material Processing Technologies, a leader in innovative manufacturing solutions.
  • Benefits: Comprehensive training, remote work flexibility, and opportunities for personal growth.
  • Other info: Dynamic role with autonomy and the chance to represent a global brand.
  • Why this job: Make a real impact while travelling and solving complex engineering challenges.
  • Qualifications: HNC/HND in Engineering with strong mechanical knowledge and customer-focused mindset.

The predicted salary is between 30000 - 40000 ÂŁ per year.

Join IDEX Material Processing Technologies and be part of a team that provides specialist equipment & solutions for powder material handling & blending, particle size reduction, and liquid processing for the pharmaceutical, nutraceutical, food, and biopharmaceutical sectors. Here, you’ll collaborate with talented professionals from our globally recognized brands—including Quadro, Fitzpatrick, Matcon, and Microfluidics—who are dedicated to solving complex manufacturing challenges.

Our commitment to trust, teamwork, and excellence empowers every team member to contribute meaningfully to help our global customers. We celebrate diversity and inclusivity, ensuring that every voice is heard and valued. If you are passionate about creative problem-solving and want to make a real impact, come and discover a rewarding career with IDEX MPT, where every day is an opportunity to excel and drive positive change.

We’re looking for a confident, customer‑focused Service Engineer to join our Aftermarket team. If you enjoy variety, problem‑solving, and working directly with clients, this could be the perfect role for you.

What You’ll Be Doing
  • You’ll be the face of Matcon on customer sites—providing maintenance, troubleshooting, repair support, and technical advice.
  • You’ll travel across the UK & Ireland, with occasional trips across Europe and beyond.
  • Performing service & maintenance activities at customer sites.
  • Troubleshooting technical issues and advising on upgrades.
  • Conducting RMA investigations at Matcon UK.
  • Preparing service and spares quotations.
  • Delivering clear, professional site reports.
  • Building strong relationships with service customers.
  • Providing training and guidance to client engineering teams.
  • Collaborating with Service Account Managers to spot opportunities.
What You’ll Bring
  • HNC/HND (or equivalent) in Engineering.
  • Strong mechanical engineering knowledge.
  • Understanding of controls, instrumentation & pneumatics.
  • Great troubleshooting and diagnostic skills.
  • A proactive, professional, customer-first mindset.
  • Willingness to travel at short notice.
  • Full UK driving licence preferred.
  • PLC knowledge is a bonus (training provided).
What We Provide
  • Comprehensive training across mechanical, electrical, software, and H&S areas.
  • Shadowing with experienced Service & Commissioning Engineers.
  • Cross-functional understanding of Matcon’s internal processes.
  • Flexibility to work remotely once trained.
  • The chance to represent a well-established global brand.
Why Join Us?

You’ll enjoy a varied, hands-on role with autonomy, travel, and real impact on customer operations—within a supportive company that invests in your growth.

Ready to Apply?

If you’re an enthusiastic engineer who thrives on technical challenges and building customer relationships, we’d love to hear from you. Apply now or reach out to our team for more information!

Service Engineer in Evesham employer: IDEX Corporation

At IDEX Material Processing Technologies, we pride ourselves on being an exceptional employer that fosters a culture of trust, teamwork, and excellence. As a Service Engineer, you will benefit from comprehensive training, the opportunity to work with globally recognised brands, and the flexibility to work remotely once trained. Our commitment to diversity and inclusivity ensures that every team member's voice is valued, making this a rewarding environment for those passionate about creative problem-solving and customer engagement.
IDEX Corporation

Contact Detail:

IDEX Corporation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Engineer in Evesham

✨Tip Number 1

Network like a pro! Reach out to current employees at IDEX MPT on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Service Engineer role.

✨Tip Number 2

Prepare for the interview by brushing up on your technical knowledge. Make sure you can confidently discuss mechanical engineering concepts, troubleshooting techniques, and how you’d approach customer challenges.

✨Tip Number 3

Showcase your problem-solving skills during the interview. Be ready to share specific examples of how you've tackled technical issues in the past, especially in customer-facing situations.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the IDEX MPT team.

We think you need these skills to ace Service Engineer in Evesham

Mechanical Engineering Knowledge
Troubleshooting Skills
Diagnostic Skills
Customer Service Orientation
Technical Advice Provision
Maintenance Skills
RMA Investigation Skills
Quotation Preparation
Site Reporting
Training and Guidance Skills
Collaboration Skills
Understanding of Controls and Instrumentation
Pneumatics Knowledge
Willingness to Travel
PLC Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Service Engineer role. Highlight your mechanical engineering knowledge and any relevant troubleshooting experience to catch our eye!

Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role and how you can contribute to our team. Share specific examples of your problem-solving skills and customer-focused mindset.

Showcase Your Technical Skills: Don’t forget to mention any technical qualifications or experiences, especially with PLCs or instrumentation. We love seeing candidates who are proactive and eager to learn more!

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on our radar!

How to prepare for a job interview at IDEX Corporation

✨Know Your Stuff

Make sure you brush up on your mechanical engineering knowledge and understand the basics of controls, instrumentation, and pneumatics. Be ready to discuss specific examples from your past experiences where you've successfully solved technical issues or provided maintenance support.

✨Show Off Your Problem-Solving Skills

Prepare to share instances where you've tackled complex challenges. Think about how you approached troubleshooting and what steps you took to resolve issues. This will demonstrate your proactive mindset and ability to think on your feet.

✨Be Customer-Focused

Since this role involves direct interaction with clients, highlight your customer service skills. Share examples of how you've built strong relationships with customers in the past and how you’ve ensured their needs were met. This will show that you have the right attitude for a customer-first approach.

✨Ask Insightful Questions

Prepare some thoughtful questions about the company, the team, and the specific challenges they face in the industry. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values, especially regarding teamwork and inclusivity.

Service Engineer in Evesham
IDEX Corporation
Location: Evesham

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