Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and mentor a team of Account Managers in real estate insurance.
- Company: Established insurance brokerage with a focus on growth and collaboration.
- Benefits: Hybrid working, competitive salary, and opportunities for professional development.
- Why this job: Make a real impact in a growing business while developing your leadership skills.
- Qualifications: Experience in property insurance and team management required.
- Other info: Join a diverse and inclusive culture that values authenticity and growth.
The predicted salary is between 43200 - 72000 £ per year.
An established and growing insurance brokerage is seeking an experienced Real Estate Insurance Account Management Lead to join its London operation. This is a senior, hands-on role within the real estate division, working closely with senior leadership to support the continued development and strategic direction of the business. The successful candidate will manage and develop a team of 6-7 Account Managers while remaining technically competent and actively involved in the oversight of residential and commercial property client portfolios.
The Role
- Lead, mentor and develop a team of Account Managers within the real estate division
- Conduct regular 1-2-1s, performance reviews and ongoing technical and performance coaching
- Support recruitment, onboarding and development of new team members
- Oversee the end-to-end management of client accounts across residential and property risks
- Act as a senior technical point of reference for client queries, complex cases and service issues
- Manage client expectations and ensure delivery of a high-quality, consistent service proposition
- Work collaboratively with senior leadership to support business strategy, operational improvement and growth initiatives
- Support and embed FCA-compliant processes, ensuring best practice across client servicing, documentation and file management
- Assist with audits, quality assurance and adherence to regulatory and internal compliance standards
- Drive consistency, efficiency and professionalism across the account management function
The Candidate
- Proven experience within an insurance brokerage environment, specifically within property/real estate insurance
- Strong technical knowledge across residential and commercial property risks, with the ability to support and advise on complex client queries
- Previous experience managing, mentoring, or leading account management teams
- Confident dealing directly with clients and insurers, setting expectations and resolving issues
- Solid understanding of FCA requirements and regulatory standards within a broking environment
- Hands-on, commercially aware and comfortable balancing people leadership with technical involvement
- Organised, credible and collaborative in approach
The Opportunity
This role offers the opportunity to play a key role within a growing London-based real estate business, providing experienced leadership, technical oversight and regulatory support to the account management team. It will suit an individual who enjoys remaining close to the detail while helping to develop people, processes and client outcomes. Hybrid working is available, with offices based in Central London.
Real Estate Account Manager - London employer: IDEX Consulting
Contact Detail:
IDEX Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Real Estate Account Manager - London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the real estate and insurance sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to client management and regulatory compliance. This will help you tailor your answers and show that you’re not just another candidate, but someone who genuinely fits their team.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience managing teams and handling complex client queries. Use specific examples to demonstrate your technical knowledge and leadership skills. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly shows your enthusiasm and commitment to joining our team. Let’s get you that dream job!
We think you need these skills to ace Real Estate Account Manager - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Real Estate Account Manager role. Highlight your experience in managing teams and your technical knowledge in property insurance. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your leadership experience and how you've tackled complex client queries in the past. We love a good story!
Showcase Your Technical Skills: Since this role requires strong technical knowledge, don’t shy away from showcasing your expertise in residential and commercial property risks. We want to know how you can support our team and clients with your insights!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at IDEX Consulting
✨Know Your Stuff
Make sure you brush up on your technical knowledge about residential and commercial property risks. Be ready to discuss complex client queries and demonstrate your expertise, as this role requires a solid understanding of the insurance brokerage environment.
✨Showcase Your Leadership Skills
Since you'll be managing a team of Account Managers, it's crucial to highlight your previous experience in mentoring and leading teams. Prepare examples of how you've successfully developed team members and handled performance reviews, as this will show your capability to lead effectively.
✨Understand FCA Requirements
Familiarise yourself with FCA regulations and compliance standards relevant to the broking environment. Be prepared to discuss how you've ensured adherence to these standards in past roles, as this will demonstrate your commitment to best practices in client servicing.
✨Be Client-Focused
This role involves direct interaction with clients and insurers, so it's important to convey your confidence in managing client expectations. Think of specific instances where you've resolved issues or improved client relationships, as this will showcase your ability to deliver high-quality service.
