At a Glance
- Tasks: Support Trainee Financial Planners and ensure high professional standards.
- Company: Leading UK wealth management firm focused on client outcomes and adviser development.
- Benefits: Flexible hybrid working, career progression, and involvement in adviser development.
- Other info: Join a collaborative team with a commitment to diversity and inclusion.
- Why this job: Make a real impact in financial planning while fostering a culture of continuous learning.
- Qualifications: Experience in training & competence within financial services and strong coaching skills.
The predicted salary is between 50000 - 60000 £ per year.
About Our Client
Our client is a leading UK wealth management and financial planning business, providing a comprehensive range of financial advice, investment management, retirement planning and protection solutions to individuals and businesses. Through a combination of organic growth and strategic acquisitions, they continue to expand their national presence while maintaining a strong focus on client outcomes, regulatory excellence and Adviser development.
The Opportunity
Our client is seeking an experienced Training & Competence Manager to join their compliance function. This role is responsible for supporting the development of Trainee Financial Planners through to Competent Adviser Status (CAS), assessing the competency of Advisers joining the business through acquisitions and providing ongoing supervision and coaching to qualified Financial Planners. The successful candidate will play a key role in maintaining high professional standards, ensuring regulatory compliance and fostering a positive culture of continuous learning and development across the Adviser community.
Key Responsibilities
- Act as a first‑line Supervisor for Financial Planners across multiple locations
- Ensure Advisers are supervised in line with the firm's training & competence scheme
- Deliver new entrant training programmes and other training interventions as required
- Work closely with learning & development teams to support Trainee Advisers through to CAS and beyond
- Conduct role plays, live observations, file reviews and competency assessments
- Provide constructive feedback, coaching and development support to Advisers
- Review performance metrics and KPIs to identify development needs and agree appropriate CPD plans
- Support the maintenance and development of training materials, policies and procedures
- Ensure personal competency and regulatory knowledge remain up to date
- Promote a client‑centric culture and share best practice across the business
- Support the wider compliance function in maintaining effective systems and controls
Skills & Experience
- Current experience in a training & competence role within financial services
- Proven experience supervising Financial Planners across investments, pensions and protection
- Strong coaching and mentoring capabilities
- In‑depth understanding of FCA regulations and training & competence requirements
- Knowledge of complaints handling procedures and regulatory obligations
- Understanding of financial crime regulations and GDPR requirements
- Experience updating policies, procedures and training materials
- Strong Microsoft Office skills
- Commercially aware with a collaborative and professional approach
Qualifications
- Level 4 diploma in Financial Planning (or equivalent) as a minimum
- Additional qualifications such as AF7, CF8, ER1, H15, J07, or AF6 would be advantageous but are not essential
What's on Offer?
- Opportunity to join a growing and highly respected wealth management business
- Significant involvement in adviser development and competency programmes
- Flexible hybrid/remote working environment
- Career progression within a collaborative and professional culture
- Exposure to a national Adviser network and acquisition integration projects
Ideal Candidate
This opportunity would suit an experienced training & competence professional who is passionate about Adviser development, enjoys coaching and mentoring and possesses a strong understanding of the UK regulatory landscape. You will be comfortable working autonomously, travelling when required and building strong relationships with Advisers and stakeholders across the business.
Please reach out to Tom Roberts for more information. tom.roberts@idexconsulting.com
Our Diversity, Equity and Inclusion Mission
At IDEX, we strive for an inclusion‑first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
T&C Manager in Norwich employer: IDEX Consulting
Our client is an exceptional employer, offering a dynamic and supportive work environment that prioritises employee growth and development. With a strong focus on training and competence, employees benefit from flexible hybrid working arrangements and significant involvement in adviser development programmes, all while being part of a respected wealth management firm that values regulatory excellence and client outcomes. This role not only provides the opportunity to shape the future of financial planning but also fosters a culture of continuous learning and collaboration across a national network.
StudySmarter Expert Advice🤫
We think this is how you could land T&C Manager in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for a T&C Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of FCA regulations and training requirements. We recommend doing mock interviews with friends or colleagues to get comfortable discussing your experience and how it aligns with the role.
✨Tip Number 3
Showcase your coaching skills! During interviews, share specific examples of how you've successfully developed Advisers in the past. Highlighting your mentoring capabilities can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace T&C Manager in Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the T&C Manager role. Highlight your experience in training and competence within financial services, and don’t forget to showcase your coaching and mentoring skills. We want to see how you can contribute to our client’s mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about adviser development and how your background aligns with the key responsibilities of the role. Let us know what makes you the perfect fit for this opportunity.
Showcase Your Regulatory Knowledge:Since this role involves maintaining high professional standards and ensuring regulatory compliance, make sure to highlight your understanding of FCA regulations and training requirements. We’re looking for someone who knows their stuff!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at IDEX Consulting
✨Know Your Stuff
Make sure you brush up on your knowledge of FCA regulations and training & competence requirements. Being able to discuss these confidently will show that you're not just familiar with the role but also understand the regulatory landscape that comes with it.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached or mentored Financial Planners in the past. Think about specific situations where your feedback led to improvement, as this will demonstrate your capability in developing others and maintaining high professional standards.
✨Be Ready for Role Plays
Since the role involves conducting role plays and live observations, practice these scenarios beforehand. This will help you feel more comfortable during the interview and showcase your ability to assess competency effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's training programmes and how they support Trainee Advisers through to Competent Adviser Status. This shows your genuine interest in the role and helps you gauge if the company’s culture aligns with your values.
