At a Glance
- Tasks: Lead and mentor a team of Account Managers in real estate insurance.
- Company: Established insurance brokerage with a focus on growth and inclusion.
- Benefits: Hybrid working, competitive salary, and opportunities for professional development.
- Other info: Join a diverse team committed to inclusion and equity.
- Why this job: Make a real impact in a growing business while developing your leadership skills.
- Qualifications: Experience in insurance brokerage and strong technical knowledge in property risks.
The predicted salary is between 59400 - 72600 £ per year.
An established and growing insurance brokerage is seeking an experienced Real Estate Insurance Account Management Lead to join its London operation. This is a senior, hands-on role within the real estate division, working closely with senior leadership to support the continued development and strategic direction of the business. The successful candidate will manage and develop a team of 6-7 Account Managers while remaining technically competent and actively involved in the oversight of residential and commercial property client portfolios.
The Role
- Lead, mentor and develop a team of Account Managers within the real estate division
- Conduct regular 1-2-1s, performance reviews and ongoing technical and performance coaching
- Support recruitment, onboarding and development of new team members
- Oversee the end-to-end management of client accounts across residential and commercial property risks
- Act as a senior technical point of reference for client queries, complex cases and service issues
- Manage client expectations and ensure delivery of a high-quality, consistent service proposition
- Work collaboratively with senior leadership to support business strategy, operational improvement and growth initiatives
- Support and embed FCA-compliant processes, ensuring best practice across client servicing, documentation and file management
- Assist with audits, quality assurance and adherence to regulatory and internal compliance standards
- Drive consistency, efficiency and professionalism across the account management function
The Candidate
- Proven experience within an insurance brokerage environment, specifically within property/real estate insurance
- Strong technical knowledge across residential and commercial property risks, with the ability to support and advise on complex client queries
- Previous experience managing, mentoring, or leading account management teams
- Confident dealing directly with clients and insurers, setting expectations and resolving issues
- Solid understanding of FCA requirements and regulatory standards within a broking environment
- Hands-on, commercially aware and comfortable balancing people leadership with technical involvement
- Organised, credible and collaborative in approach
The Opportunity
This role offers the opportunity to play a key role within a growing London-based real estate business, providing experienced leadership, technical oversight and regulatory support to the account management team. It will suit an individual who enjoys remaining close to the detail while helping to develop people, processes and client outcomes. Hybrid working is available, with offices based in Central London.
Clients Account Manager - Real Estate in London employer: IDEX Consulting
IDEX Consulting is an exceptional employer that fosters a collaborative and innovative work culture, ideal for professionals looking to make a significant impact in the field of international M&A and growth. With a strong emphasis on employee development, we offer numerous opportunities for career advancement and the chance to work alongside industry leaders in the vibrant setting of Greater London. Join us to be part of a forward-thinking team that values your expertise and encourages you to shape the future of corporate law.
StudySmarter Expert Advice🤫
We think this is how you could land Clients Account Manager - Real Estate in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like IDEX Consulting). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like IDEX Consulting. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Clients Account Manager - Real Estate in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at IDEX Consulting.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at IDEX Consulting. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at IDEX Consulting
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at IDEX Consulting to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at IDEX Consulting, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding IDEX Consulting's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
