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For Companies At a Glance
- Tasks: Lead a dynamic team while managing your own portfolio of commercial clients.
- Company: Join a forward-thinking broker focused on hands-on leadership and high standards.
- Benefits: Opportunity for career progression, influence, and a supportive work environment.
- Why this job: Make a real impact by leading a team and directly engaging with clients.
- Qualifications: Strong commercial insurance broking experience and a proactive problem-solving mindset.
- Other info: Ideal for those ready to step up and embrace responsibility.
The predicted salary is between 36000 - 60000 £ per year.
Let's cut through the noise. This role isn't about sitting in meetings, hiding behind a title, or "managing" people from a distance. I'm working with a broker who needs a proper Insurance Broking Services Manager - someone who understands commercial broking inside out, can lead a team confidently, and is still happy getting stuck into client work. If you like being hands-on, setting standards, and holding people (including yourself) accountable, this will make sense.
The role (what you'll actually be doing):
- You'll be responsible for the day-to-day running of the Commercial Account Handling team, while also managing your own portfolio of clients. This is a player-manager role.
Your responsibilities will include:
- Leading the Commercial Account Handling team day to day
- Supporting the Team Director, who retains overall responsibility for the book
- Making sure renewals and MTAs are processed accurately and in line with company procedures
- Managing the basics properly: holidays, sickness, absence
- Identifying when the team needs hiring and leading the interview process
- Training and onboarding new starters
- Dealing with performance and conduct issues quickly and professionally
- Setting development plans and carrying out appraisals
- Personally servicing a portfolio of commercial clients
- Handling new business, renewals and mid-term adjustments
- Taking client and insurer calls and knowing when to escalate (and when not to)
What you'll need:
This role only works if you already know what you're doing. You must have:
- Strong commercial insurance broking experience
- End-to-end account handling capability
- The ability to prioritise, organise, and hit deadlines
- Confidence dealing with clients, insurers and internal stakeholders
- A problem-solving mindset - not a "that's not my job" attitude
Nice to have (but not essential):
- Previous team leader or people management experience
- Or the confidence and credibility to step into your first management role
Who this suits:
- A Senior Account Handler ready to step up
- A Team Leader who still wants to stay close to the work
- Someone frustrated by weak leadership and low standards
- Someone who wants influence, responsibility, and progression - not just a fancy title
If this sounds like you - or you're just curious - let's have a conversation.
Broking Manager in London employer: IDEX Consulting
Contact Detail:
IDEX Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broking Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance broking world. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet with potential employers, be ready to discuss your hands-on experience in commercial broking. Share specific examples of how you've led teams or managed client portfolios. This is your time to shine!
✨Tip Number 3
Be proactive! If you see a company you’re interested in, don’t wait for them to post a job. Reach out directly through our website and express your interest. A little initiative can go a long way in landing that perfect role.
✨Tip Number 4
Prepare for interviews by practising common questions related to team leadership and client management. Think about how you can demonstrate your problem-solving mindset and accountability. Remember, they want someone who can lead and get stuck in, so show them you’re that person!
We think you need these skills to ace Broking Manager in London
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your personality shine through. We want to see the real you, so don’t be afraid to show your passion for commercial broking and how you can lead a team while still getting stuck into client work.
Tailor Your CV: Make sure your CV speaks directly to the role of Broking Manager. Highlight your strong commercial insurance broking experience and any relevant achievements that demonstrate your ability to manage accounts and lead a team effectively.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in the past. We love a problem-solver! Share specific instances where you’ve taken initiative and made a positive impact on your team or clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at IDEX Consulting
✨Know Your Stuff
Make sure you brush up on your commercial insurance broking knowledge. Be ready to discuss specific cases or scenarios you've handled in the past. This shows you’re not just familiar with the theory but have real-world experience that can benefit the team.
✨Show Your Leadership Skills
Even if you haven't held a formal management position, think of examples where you've led a project or mentored a colleague. Highlighting your ability to inspire and guide others will resonate well with the interviewers looking for a player-manager.
✨Be Hands-On
This role is all about getting stuck in, so be prepared to talk about how you’ve managed client portfolios while also leading a team. Share examples of how you balance both responsibilities effectively, demonstrating your commitment to being involved at all levels.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the environment aligns with your values and work style.
