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- Tasks: Lead a dynamic team while managing your own portfolio of commercial clients.
- Company: Join IDEX Consulting, a company committed to diversity and inclusion.
- Benefits: Enjoy a supportive environment with opportunities for growth and influence.
- Why this job: Make a real impact by setting standards and driving accountability.
- Qualifications: Strong commercial insurance broking experience and a proactive mindset.
- Other info: Perfect for those ready to step up and embrace leadership.
The predicted salary is between 36000 - 60000 £ per year.
Let's cut through the noise. This role isn't about sitting in meetings, hiding behind a title, or "managing" people from a distance. I'm working with a broker who needs a proper Insurance Broking Services Manager - someone who understands commercial broking inside out, can lead a team confidently, and is still happy getting stuck into client work. If you like being hands-on, setting standards, and holding people (including yourself) accountable, this will make sense.
The role (what you'll actually be doing):
- You’ll be responsible for the day-to-day running of the Commercial Account Handling team, while also managing your own portfolio of clients. This is a player-manager role.
Your responsibilities will include:
- Leading the Commercial Account Handling team day to day
- Supporting the Team Director, who retains overall responsibility for the book
- Making sure renewals and MTAs are processed accurately and in line with company procedures
- Managing the basics properly: holidays, sickness, absence
- Identifying when the team needs hiring and leading the interview process
- Training and onboarding new starters
- Dealing with performance and conduct issues quickly and professionally
- Setting development plans and carrying out appraisals
- Personally servicing a portfolio of commercial clients
- Handling new business, renewals and mid-term adjustments
- Taking client and insurer calls and knowing when to elevate (and when not to)
What you'll need:
This role only works if you already know what you're doing. You must have:
- Strong commercial insurance broking experience
- End-to-end account handling capability
- The ability to prioritise, organise, and hit deadlines
- Confidence dealing with clients, insurers and internal stakeholders
- A problem-solving mindset - not a "that's not my job" attitude
Nice to have (but not essential):
- Previous team leader or people management experience
- Or the confidence and credibility to step into your first management role
Who this suits:
- A Senior Account Handler ready to step up
- A Team Leader who still wants to stay close to the work
- Someone frustrated by weak leadership and low standards
- Someone who wants influence, responsibility, and progression - not just a fancy title
If this sounds like you - or you’re just curious - let’s have a conversation.
Our Diversity, Equity and Inclusion Mission: At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Broking Manager employer: IDEX Consulting
Contact Detail:
IDEX Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broking Manager
✨Tip Number 1
Get to know the company inside out before your interview. Research their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the role of a Broking Manager. Highlight your hands-on approach and problem-solving mindset, as these are key traits they're looking for.
✨Tip Number 3
Don’t shy away from asking questions during the interview. It shows you're engaged and helps you assess if the company is the right fit for you. Ask about their expectations for the team and how they measure success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about landing the job. Let’s get you on the path to success!
We think you need these skills to ace Broking Manager
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your personality shine through. We want to see the real you, so don’t be afraid to show your passion for commercial broking and how you can lead a team while still getting stuck into client work.
Tailor Your CV: Make sure your CV speaks directly to the role of Broking Manager. Highlight your strong commercial insurance broking experience and any relevant achievements that demonstrate your ability to manage accounts and lead a team effectively.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in the past. We love a candidate with a problem-solving mindset, so share those moments when you went above and beyond to get the job done.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re proactive!
How to prepare for a job interview at IDEX Consulting
✨Know Your Stuff
Make sure you brush up on your commercial insurance broking knowledge. Understand the ins and outs of account handling, renewals, and mid-term adjustments. Being able to speak confidently about these topics will show that you're not just familiar with the role but that you truly understand it.
✨Show Your Leadership Skills
Even if you haven't held a formal management position before, be ready to discuss how you've led projects or teams in the past. Highlight any experience you have in training or onboarding new starters, as well as how you've dealt with performance issues. This will demonstrate your readiness for a player-manager role.
✨Be Hands-On
This role is all about getting stuck in, so be prepared to talk about your hands-on experience with clients. Share examples of how you've managed your own portfolio and handled client calls. Showing that you’re not afraid to roll up your sleeves will resonate well with the interviewers.
✨Prepare Questions
Think of insightful questions to ask during the interview. This could be about the team dynamics, company culture, or expectations for the role. Asking thoughtful questions shows that you're genuinely interested in the position and helps you assess if it's the right fit for you.
