Pensions Operations Manager – Defined Contribution (DC) Reading An excellent opportunity for an experienced Pensions Operations Manager to take responsibility for a DC Master Trust Member Administration team within a leading pensions organisation. We’re looking for a strong operational leader with extensive Defined Contribution (DC) pensions experience, excellent people management skills and a track record of delivering high-quality pension administration services. Key responsibilities: • Lead, manage and develop DC pension administration teams • Drive service quality, operational efficiency and continuous improvement • Oversee quality assurance, complaints and complex DC administration • Coach and develop managers and their teams • Manage performance, recruitment and people-related matters • Improve processes, systems and ways of working • Support client relationships and stakeholder meetings • Contribute to new business and wider change initiatives What you’ll need: • Extensive DC pensions administration experience • Proven pensions operations/administration management experience • Strong people management and leadership skills • Excellent technical knowledge of DC administration • Good understanding of DC scheme governance and compliance • Strong client and stakeholder management skills • Knowledge of DC Master Trust governance would be beneficial but not essential . • APMI is desirable, although candidates qualified by experience will also be considered
Pensions Operations Manager (DC) employer: IDEX Consulting Ltd
IDEX Consulting Ltd is an excellent employer that values innovation and integrity, offering a dynamic work culture where compliance and operational excellence are at the forefront of business growth. With flexible working arrangements and a commitment to employee development, team members are empowered to shape processes and drive meaningful change within the insurance sector. Join us in a role that not only challenges you but also rewards your contributions in a supportive environment.
