Pensions Operations Manager – Defined Contribution (DC)
Reading
An excellent opportunity for an experienced Pensions Operations Manager to take responsibility for a DC Master Trust Member Administration team within a leading pensions organisation.
We’re looking for a strong operational leader withextensive Defined Contribution (DC) pensions experience, excellent people management skills and a track record of delivering high-quality pension administration services.
Key responsibilities:
• Lead, manage and develop DC pension administration teams
• Drive service quality, operational efficiency and continuous improvement
• Oversee quality assurance, complaints and complex DC administration
• Coach and develop managers and their teams
• Manage performance, recruitment and people-related matters
• Improve processes, systems and ways of working
• Support client relationships and stakeholder meetings
• Contribute to new business and wider change initiatives
What you’ll need:
• Extensive DC pensions administration experience
• Provenpensions operations/administration managementexperience
• Strong people management and leadership skills
• Excellent technical knowledge of DC administration
• Good understanding ofDC scheme governance and compliance
• Strong client and stakeholder management skills
• Knowledge ofDC Master Trust governancewould be beneficial but not essential.
• APMIis desirable, although candidates qualified by experience will also be considered
Pensions Operations Manager (DC) in Leeds employer: IDEX Consulting Ltd
IDEX Consulting Ltd is an excellent employer that values innovation and integrity, offering a dynamic work culture where compliance and operational excellence are at the forefront of business growth. With flexible working arrangements and a commitment to employee development, team members are empowered to shape processes and drive meaningful change within the insurance sector. Join us in a role that not only challenges you but also rewards your contributions in a supportive environment.
