Client Service Associate - Level 2

Client Service Associate - Level 2

Full-Time No working from home possible
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We are recruiting for a Client Services Associate to join an established wealth management business, supporting Financial Advisers and delivering a high-quality service to clients.

The Role

  • Process new business, investments, withdrawals, switches and rebalances
  • Support client reviews and ongoing servicing
  • Manage client queries and maintain accurate records within Xplan
  • Work closely with Advisers and internal teams to ensure excellent client experience

About You

  • Previous experience in wealth management, financial planning administration or Adviser support
  • Good knowledge of pensions and investment products
  • Strong organisation, communication and attention to detail
  • Xplan experience is advantageous
  • CII level 4 qualified or working towards the qualification would be beneficial

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Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

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Client Service Associate - Level 2 employer: IDEX Consulting Ltd

As a Product Governance Manager at our Lloyd’s Syndicate in London, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer a flexible four-day work week, fostering a healthy work-life balance while providing opportunities to engage with senior leadership and make impactful contributions to our governance framework. Join us to be part of a collaborative culture that values innovation and excellence in delivering customer outcomes.

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Contact Details:

IDEX Consulting Ltd Recruitment Team