Account Handler

Account Handler

London Full-Time 40000 - 70000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional client service and support across the policy lifecycle.
  • Company: Dynamic Lloyd’s insurance broker with a supportive culture.
  • Benefits: Competitive salary, benefits, and opportunities for career growth.
  • Why this job: Join a fast-paced team and make an impact in the financial sector.
  • Qualifications: Experience in Financial Institutions insurance and strong communication skills.
  • Other info: Opportunity to work closely with senior brokers and enhance your expertise.

The predicted salary is between 40000 - 70000 £ per year.

Let\’s start with the bit that actually matters.You\’ll join a business that treats you like a grown‐up. One where trust replaces micromanagement, your voice carries weight, and your career is something you actively design rather than something that just happens to you.30 days holiday plus bank holidays because burnout is not a badge of honour here.Industry‐leading pension, private medical and a seriously strong benefits package that genuinely rewards the contribution you make.Hybrid working with real flexibility . Do brilliant work, look after your clients, and you\’ll be trusted to manage your diary with a blend of home and office working that actually works for you.A culture built by entrepreneurs, not committees. This is a business shaped by people who still care deeply about what \”great broking\” looks like, and who actively invest in their people.Career progression that is encouraged, funded and supported. Qualifications, development plans, mentoring, future pathways. This is a place where talented people are helped to become exceptional.Your work is seen and celebrated. Not just when something goes wrong, but when you quietly deliver outstanding service day in, day out.A collaborative, progressive environment that is deliberately challenging the traditional broking model. No egos, no politics. Just smart people doing meaningful work together.This is the sort of role people don\’t leave once they find it.The role in a nutshellYou\’ll look after a portfolio of high‐profile Corporate clients, typically with premiums of £100,000 and above, acting as the trusted technical backbone to the client relationship.You won\’t be firefighting all day. You\’ll be empowered to work properly. To think. To advise. To build long‐term relationships. To deliver the level of service you\’re proud to put your name against.Your day will include:Supporting complex Corporate clients across their commercial insurance programmesProviding first‐class, responsive and proactive serviceManaging renewals, mid‐term adjustments and policy documentation with precisionWorking closely with Account Executives and insurers to design smart, tailored solutionsBeing a trusted technical sounding board for clients and colleagues alikeWhat they\’re really looking forNot a superhero. Not someone who knows everything.They\’re looking for someone who cares deeply about their craft and wants to build a long‐term career in corporate broking.Experience supporting Corporate clients in a commercial insurance environmentSolid technical grounding across commercial linesCert CII (or a genuine commitment to completing it)Confidence using technology and systems (Acturis experience is a bonus, not a barrier)Someone who takes ownership, communicates clearly and manages their workload with prideWhy people move hereBecause they\’re tired of being a cog.They want to work somewhere that actually lives the values it talks about. Somewhere that invests in people properly. Somewhere that understands that brilliant service is created by empowered, trusted, motivated professionals.This business is building something different. A modern, human, high‐performing broking firm where Corporate clients receive exceptional advice and Account Handlers build careers they\’re proud of.If you\’re ready for a role that gives you space to grow, recognition for the work you do, and a future you can shape, this is one you should explore.

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Account Handler employer: IDEX Consulting Ltd

Join a dynamic Lloyd’s insurance broker in London, where you will be part of a supportive and fast-paced team dedicated to delivering exceptional client service in the Financial Institutions division. With competitive salaries and a focus on employee growth, this role offers you the chance to collaborate closely with senior brokers, enhance your technical expertise, and thrive in a vibrant work culture that values your contributions.
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Contact Detail:

IDEX Consulting Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Handler

Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry, especially those who work with Financial Institutions. A friendly chat can lead to opportunities that aren’t even advertised yet.

Tip Number 2

Prepare for interviews by brushing up on your technical knowledge and understanding of the market. We want you to showcase your expertise and how you can add value to the team right from the get-go!

Tip Number 3

Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Account Handler

Client Service
Technical Support
Regulatory Compliance
Policy Documentation Preparation
Insurance Market Knowledge
Communication Skills
Collaboration
Account Management
Endorsement Drafting
Quote Preparation
Evidence of Coverage Issuance
Problem-Solving
Attention to Detail
ACII Qualification Progress

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Account Handler role. Highlight your experience in Financial Institutions insurance and any relevant skills that match the job description. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch, so let your personality come through!

Showcase Your Communication Skills: As an Account Handler, strong communication is key. In your application, demonstrate your ability to collaborate and convey complex information clearly. We’re looking for someone who can connect with clients and colleagues alike!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our dynamic team!

How to prepare for a job interview at IDEX Consulting Ltd

Know Your Stuff

Make sure you brush up on your knowledge of Financial Institutions insurance. Understand the key players in the market and be ready to discuss recent trends or changes. This will show that you're not just interested in the role, but that you’re genuinely engaged with the industry.

Showcase Your Communication Skills

As an Account Handler, strong communication is key. Prepare examples of how you've effectively communicated with clients or colleagues in the past. Think about times when you’ve had to explain complex information clearly or resolve a misunderstanding.

Demonstrate Team Spirit

Collaboration is crucial in this role. Be ready to share experiences where you’ve worked closely with others, especially in high-pressure situations. Highlight your ability to support senior brokers and work as part of a team to deliver exceptional client service.

Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the company culture, the team dynamics, and what success looks like in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.

Account Handler
IDEX Consulting Ltd
Location: London
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