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- Tasks: Lead product development for iOS, Android, and Web, focusing on customer retention and experience.
- Company: Profitable D2C scale-up with over 15 million users globally.
- Benefits: Salary between £90-110k, 4.5 day work week, and hybrid working model.
- Other info: Join a high-trust environment with opportunities to lead and innovate.
- Why this job: Make a real impact by improving customer engagement and driving long-term retention.
- Qualifications: Experience in product management and a passion for customer-centric solutions.
The predicted salary is between 90000 - 110000 £ per year.
Hiring: Product Lead (D2C)
I’m hiring a Product Lead for a profitable, emotionally‑led D2C scale-up with 15m+ lifetime users globally and 100k+ active subscribers. This is a senior, hands‑on role with end‑to‑end ownership of Product across iOS, Android and Web, focused on retention, repeat behaviour and customer experience.
Salary £90-110,000
4.5 day work week
Hybrid (2 days per week in London)
Why this may interest you:
- You'll lead product roadmap to improve first and second order conversion & grow the mobile app amongst customers to drive long‑term retention.
- You'll speak to customers daily, implementing calendar integrations & make use of thoughtful AI to support personalised reminders, informed by past behaviour.
- You'll head up Product, working closely with C-suite & line managing 2 people in a high-trust, emotionally-led environment.
If you’re a commercially minded Product Lead who enjoys ownership, proximity to customers, and building meaningful D2C products, I’d love to chat.
Senior Product Manager / Lead Product Manager (Permanent) in London employer: Identify Solutions
Contact Detail:
Identify Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager / Lead Product Manager (Permanent) in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at companies you're interested in. A friendly chat can lead to insider info and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to product management. Think about how you’d improve customer retention or enhance user experience – these are hot topics!
✨Tip Number 3
Showcase your passion for D2C products! Share examples of how you've driven product success in the past, especially focusing on customer engagement and retention strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Senior Product Manager / Lead Product Manager (Permanent) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Product Lead. Highlight your experience with D2C products and any hands-on roles you've had that showcase your ownership of product development.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about improving customer experience and retention. Share specific examples of how you've driven product success in the past, especially in emotionally-led environments.
Showcase Your Customer Focus: Since this role involves speaking to customers daily, emphasise your experience in gathering customer insights and how you've used them to inform product decisions. We want to see your commitment to understanding user needs!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Identify Solutions
✨Know Your Product Inside Out
Before the interview, dive deep into the company's product offerings. Understand their features, user experience, and how they drive customer retention. Be ready to discuss how you can enhance these aspects based on your past experiences.
✨Showcase Your Customer-Centric Approach
Since this role involves speaking to customers daily, prepare examples of how you've previously gathered customer feedback and implemented changes. Highlight your ability to empathise with users and how that has led to successful product improvements.
✨Demonstrate Leadership Skills
As a Senior Product Manager, you'll be leading a team. Share specific instances where you've successfully managed a team or project. Discuss your leadership style and how you foster a high-trust environment, which is crucial for this emotionally-led company.
✨Prepare for Strategic Questions
Expect questions about your vision for the product roadmap and how you would approach improving conversion rates. Think strategically about how you would leverage AI and customer insights to drive long-term retention, and be ready to share your ideas.