At a Glance
- Tasks: Lead service design for national transformation projects and improve user experiences.
- Company: Join a forward-thinking public sector team in Liverpool.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on user-centred design.
- Why this job: Make a real impact by designing services that benefit the public.
- Qualifications: Experience in UK public sector service design and understanding of GDS standards.
The predicted salary is between 42000 - 84000 £ per year.
Salary to £70,000
Location: Liverpool (3 days on‑site for first 6 months, then 2 days) + Hybrid
What You’ll Do
- You’ll lead service design across Discovery, Alpha, Beta and Live for a high‑impact national transformation.
- You’ll have autonomy over service blueprints, user journeys and ecosystem maps.
- You’ll oversee co‑design workshops and turn user insights into service improvements.
- You’ll support GDS service assessments and champion user‑centred design.
What We Need
- Strong experience designing services in the UK public sector.
- Solid understanding of the GDS Service Standard.
- Confident working in complex, multi‑stakeholder environments.
If you’re passionate about designing services that make a real impact and thrive in complex environments, we’d love to hear from you.
Service Designer in Liverpool employer: Identify Solutions
Identify Solutions is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within the Microsoft AI Stack. Employees benefit from ongoing professional development opportunities, competitive remuneration, and the chance to work on cutting-edge AI/ML projects in a regulated environment, all while being part of a supportive team dedicated to delivering impactful data solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Service Designer in Liverpool
✨Tip Number 1
Network like a pro! Reach out to folks in the public sector and service design community. Attend meetups or webinars, and don’t be shy about asking for informational chats. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your best service design projects, especially those relevant to the public sector. Use visuals to tell your story and demonstrate how you’ve made an impact through user-centred design.
✨Tip Number 3
Prepare for interviews by brushing up on the GDS Service Standard. Be ready to discuss how you’ve applied it in past roles and how you can champion user insights in your new position. Practice common interview questions with a friend to boost your confidence!
✨Tip Number 4
Apply through our website! We’re always on the lookout for passionate service designers. Tailor your application to highlight your experience in complex environments and your commitment to making a real impact in the public sector.
We think you need these skills to ace Service Designer in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Service Designer. Highlight your experience in the UK public sector and any relevant projects that showcase your understanding of the GDS Service Standard.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about service design and how your skills align with our needs. Share specific examples of your work in complex, multi-stakeholder environments to really stand out.
Showcase Your User-Centred Design Skills:In your application, emphasise your experience with user insights and co-design workshops. We want to see how you’ve turned user feedback into actionable service improvements in past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Identify Solutions
✨Know Your GDS Service Standard
Make sure you’re well-versed in the GDS Service Standard. Brush up on its principles and how they apply to service design in the public sector. Being able to discuss specific examples of how you've implemented these standards in your previous work will show that you’re a strong fit for the role.
✨Showcase Your Co-Design Skills
Prepare to talk about your experience leading co-design workshops. Think of a few examples where you successfully collaborated with stakeholders to gather insights and turn them into actionable service improvements. This will demonstrate your ability to navigate complex environments and engage multiple stakeholders effectively.
✨Highlight User-Centred Design
Be ready to discuss your approach to user-centred design. Share specific instances where you’ve championed user insights to enhance services. This will not only showcase your passion but also your understanding of how to create impactful services that truly meet user needs.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in real-world situations. Think through potential challenges you might face in this role and how you would address them. This preparation will help you articulate your thought process and decision-making skills during the interview.
