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For Companies At a Glance
- Tasks: Provide hands-on technical support and training for machine control systems across the UK.
- Company: Join a global leader in construction technology and automation.
- Benefits: Competitive salary, travel covered, and clear career development opportunities.
- Why this job: Be at the forefront of innovative construction solutions and make a real-world impact.
- Qualifications: Higher education in Surveying/Civil Engineering or equivalent experience required.
- Other info: Enjoy UK-wide travel and occasional overseas opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Overview
This is a UK-wide field role supporting customers across the construction sector. Travel is fully covered, but applicants should be comfortable spending regular time on the road and working away from home when required.
What You’ll Be Doing
- Provide hands-on technical support and customer training for machine control products and sensors (GNSS, Total Stations (TPS), Laser)
- Attend customer sites for servicing, maintenance, fault diagnosis and reactive support
- Support data preparation and site/infrastructure setup for machine control environments
- Act as a technical ambassador for the company’s geospatial and machine control portfolio
- Work closely with distribution partners to deliver solutions and increase customer adoption
- Test and validate new firmware/software releases, supporting demos, events and exhibitions when required
What We’re Looking For
- Higher education in Surveying / Civil Engineering, or equivalent industry experience
- Proven knowledge of GNSS systems, total stations, and/or laser-based technology
- Practical experience supporting machine control systems in construction environments
- Familiarity with design/mapping software such as LSS, iCON Office, Infinity, LISCAD
- Strong troubleshooting skills and a logical, methodical approach to fault finding
- Excellent communication skills — able to train both technical and non-technical users
- Strong time management, self-motivation, and willingness to travel nationally
- Full, clean UK driving licence
What You’ll Gain
- A key role at the forefront of construction technology and automation
- Exposure to industry-leading surveying, measurement and machine control solutions
- The opportunity to work with a global organisation delivering real-world impact
- Clear career development within a growing UK function
- UK-wide travel and occasional overseas opportunities
Ready to shape the future of UK infrastructure delivery? Apply now or message me directly for a confidential conversation.
Machine Control Technical Support (UK-wide) employer: identifi Global Resources
Contact Detail:
identifi Global Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Machine Control Technical Support (UK-wide)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the construction and geospatial sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or clients, bring along examples of your work or case studies that highlight your experience with GNSS systems and machine control. This hands-on approach can really set you apart from the competition.
✨Tip Number 3
Prepare for interviews by practising common technical questions related to machine control systems. Brush up on your troubleshooting skills and be ready to discuss how you've tackled challenges in the past. Confidence is key, so make sure you can articulate your experience clearly!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to make an impact in the construction tech space. Plus, applying directly gives you a better chance of being noticed by our hiring team!
We think you need these skills to ace Machine Control Technical Support (UK-wide)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with GNSS systems, total stations, and laser technology. We want to see how your background fits the role, so don’t be shy about showcasing relevant projects or training.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about machine control systems and how your skills can benefit our team. Keep it engaging and personal – we love a bit of personality!
Show Off Your Communication Skills: Since this role involves training and supporting customers, make sure to demonstrate your communication skills in your application. Whether it’s through examples in your CV or your cover letter, let us know how you can connect with both technical and non-technical users.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our awesome team at StudySmarter!
How to prepare for a job interview at identifi Global Resources
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of GNSS systems, total stations, and laser technology. Be ready to discuss how you've used these in real-world scenarios, as this will show your practical experience and understanding of machine control systems.
✨Show Off Your Customer Skills
Since this role involves a lot of customer interaction, think of examples where you've successfully trained or supported users. Highlight your communication skills and how you can explain complex tech to non-technical folks—this will set you apart!
✨Prepare for Problem-Solving Questions
Expect questions that test your troubleshooting skills. Prepare some examples of past challenges you've faced in the field and how you resolved them. A logical, methodical approach to fault finding is key, so be ready to demonstrate that.
✨Plan Your Travel Logistics
Since the role requires regular travel, be prepared to discuss your comfort with being on the road. Have a plan for how you'll manage your time effectively while travelling, and mention any previous experiences that showcase your self-motivation and time management skills.
