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- Tasks: Support the end-to-end laptop migration process in a secure environment.
- Company: Join identifi Global Resources, connecting talent with innovative companies in cleantech and biotech.
- Benefits: Gain experience in a high-priority IT rollout with potential for future opportunities.
- Why this job: Contribute to a vital IT project while working in a secure defence setting.
- Qualifications: Active SC Clearance is essential; IT support experience preferred but not required.
- Other info: This role is ideal for those seeking hands-on experience in a compliance-driven environment.
The predicted salary is between 30000 - 42000 £ per year.
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identifi Global Resources provided pay range
This range is provided by identifi Global Resources. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from identifi Global Resources
I specialise in recruiting Project and Product Managers for the cleantech and biotech sectors, connecting top talent with innovative companies…
Location: Onsite – Barry, CF62
Active SC Clearance required – PLEASE DO NOT APPLY IF YOU DO NOT HOLD SC CLEARANCE
We are looking for a reliable and SC-cleared IT Deployment Support Technician to assist with an on-site device refresh programme at a secure government location. This role involves supporting the end-to-end laptop migration process, including equipment handling, user handovers, and workflow system updates.
Key Responsibilities:
- Assist in setting up and operating the Refresh Clinic
- Move devices between secure storage and the refresh location as instructed
- Hand over and collect laptops from users per the migration schedule
- Update records in the contractor’s workflow management system
- Perform daily stock checks and report findings
- Accurately label and package returned devices for disposal or refurbishment
- Escalate unresolved technical issues to Post-Migration Support as needed
- Ensure all devices are secured at the end of each day
Requirements:
- Active SC Clearance (essential – candidates without cannot be considered)
- Experience in IT support, deployments, or logistics (preferred but not essential)
- Comfortable working in a secure, high-compliance environment
This is an ideal role for someone looking to contribute to a high-priority IT rollout in a secure defence setting.
Apply now with your CV to be considered.
Seniority level
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Seniority level
Associate
Employment type
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Employment type
Contract
Job function
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Job function
Information Technology
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Industries
Defense and Space Manufacturing
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IT Support Engineer - SC Cleared employer: identifi Global Resources
Contact Detail:
identifi Global Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer - SC Cleared
✨Tip Number 1
Make sure you highlight your active SC Clearance in any conversations or networking opportunities. This is a crucial requirement for the role, and emphasising it can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the specific IT deployment processes and tools that are commonly used in secure environments. Showing that you understand the nuances of working in high-compliance settings can give you an edge.
✨Tip Number 3
Network with professionals already working in defence or IT support roles. They can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 4
Prepare to discuss your experience with device handling and user support in detail. Be ready to share specific examples of how you've successfully managed similar tasks in past roles.
We think you need these skills to ace IT Support Engineer - SC Cleared
Some tips for your application 🫡
Highlight Your SC Clearance: Make sure to prominently mention your active SC Clearance in your CV and cover letter. This is a crucial requirement for the role, so it should be one of the first things the recruiter sees.
Tailor Your CV: Customise your CV to reflect relevant experience in IT support, deployments, or logistics. Use specific examples that demonstrate your skills in handling equipment and managing user handovers.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a good fit for the role. Mention your experience in secure environments and your ability to work under high compliance standards.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at identifi Global Resources
✨Understand the Role Requirements
Make sure you thoroughly understand the responsibilities of the IT Support Engineer position, especially the importance of SC Clearance. Be prepared to discuss your experience in IT support and how it relates to the specific tasks mentioned in the job description.
✨Demonstrate Technical Knowledge
Brush up on your technical skills related to device handling and migration processes. Be ready to answer questions about troubleshooting common issues and how you would escalate unresolved problems effectively.
✨Showcase Your Compliance Awareness
Since this role involves working in a secure environment, highlight any previous experience you have in high-compliance settings. Discuss how you ensure security protocols are followed and how you handle sensitive information.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer about the team dynamics, the specific challenges of the project, or the tools used in the workflow management system. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
