Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support IT services, manage support tickets, and handle hardware repairs daily.
- Company: Join identifi Global Resources, connecting talent with innovative BioTech and CleanTech start-ups.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and skill development.
- Why this job: Be part of a crucial team, enhancing IT service levels while making a real impact.
- Qualifications: Strong knowledge of Windows OS, Office 365, and hardware troubleshooting required.
- Other info: Active SC Clearance is essential; previous experience in secure environments is a plus.
The predicted salary is between 36000 - 60000 £ per year.
1 day ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from identifi Global Resources
Connecting talent with BioTech and CleanTech start-ups | Cyber, Data and IT specialism | Strategic Talent Acquisition | Architect of Positive Hiring…
Role will require being onsite everyday – office location Huntington
Join our team supporting a key client site, where you\’ll play a crucial role in maintaining IT service levels and supporting end users across the region.
Key Responsibilities:
- Manage and respond to IT support tickets for the local hub and surrounding spokes, ensuring SLAs are met.
- Maintain accurate stock control and asset management, including scanning equipment in and out of hub locations.
- Handle hardware repairs for in-warranty devices and coordinate with vendors for parts, replacements, and returns.
- Process IT equipment disposals in line with contractual obligations.
- Replenish IT lockers as needed.
- Support hardware rollouts, deployments, and break-fix activities.
- Flag potential service issues or improvement opportunities to the team leader.
- Adhere to all site regulations and internal processes.
Essential Experience & Skills:
- Strong working knowledge of Windows OS and Office 365.
- Experience with Intel-based hardware and device maintenance.
- Hands-on experience with hardware troubleshooting, rollouts, and deployments.
- Confident working with laptops, including setup and imaging.
- Excellent communication and organisational skills.
- Ability to work independently and manage tasks efficiently.
Additional Requirements:
- Active SC Clearance is required for this role
- Previous experience working in secure or government environments is a plus.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Contract
Job function
-
Job function
Analyst, Engineering, and Other
-
Industries
IT Services and IT Consulting, Military and International Affairs, and IT System Operations and Maintenance
Referrals increase your chances of interviewing at identifi Global Resources by 2x
Get notified about new Information Technology Support Engineer jobs in Huntington, England, United Kingdom .
Leeds, England, United Kingdom 4 months ago
York, England, United Kingdom 1 month ago
IT Helpdesk Support Technician – Leeds – New! (REFGJ32)
Thirsk, England, United Kingdom 1 week ago
Leeds, England, United Kingdom 20 hours ago
Leeds, England, United Kingdom 1 week ago
Leeds, England, United Kingdom 1 week ago
York, England, United Kingdom 3 weeks ago
Leeds, England, United Kingdom 1 month ago
PACS Technical Support Engineer, IT Healthcare Systems
Leeds, England, United Kingdom 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
IT Support Engineer - SC Cleared employer: identifi Global Resources
Contact Detail:
identifi Global Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer - SC Cleared
✨Tip Number 1
Make sure to brush up on your knowledge of Windows OS and Office 365, as these are essential for the role. Being able to demonstrate your expertise in these areas during any discussions will set you apart from other candidates.
✨Tip Number 2
Since this position requires SC Clearance, ensure that you have all necessary documentation ready. Familiarise yourself with the clearance process and be prepared to discuss your previous experience in secure environments.
✨Tip Number 3
Network with current or former IT Support Engineers, especially those who have worked in similar environments. They can provide valuable insights into the role and may even refer you, increasing your chances of landing an interview.
✨Tip Number 4
Be proactive in showcasing your problem-solving skills. Prepare examples of past experiences where you've successfully managed IT support tickets or resolved hardware issues, as this will demonstrate your capability to handle the responsibilities of the role.
We think you need these skills to ace IT Support Engineer - SC Cleared
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Focus on your knowledge of Windows OS, Office 365, and hardware troubleshooting, as these are key for the IT Support Engineer role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your active SC Clearance and any previous experience in secure environments, as this will strengthen your application.
Highlight Relevant Experience: When detailing your work history, emphasise your hands-on experience with hardware rollouts, deployments, and repairs. Use specific examples to demonstrate your problem-solving skills and ability to manage IT support tickets.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Support Engineer.
How to prepare for a job interview at identifi Global Resources
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows OS, Office 365, and Intel-based hardware. Bring examples of past troubleshooting scenarios or hardware rollouts you've managed to demonstrate your hands-on expertise.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities listed in the job description. Be ready to explain how you would manage IT support tickets, maintain stock control, and handle hardware repairs, showcasing your organisational skills.
✨Highlight Your Communication Skills
Since this role involves supporting end users, emphasise your excellent communication abilities. Prepare to share examples of how you've effectively communicated technical information to non-technical users in the past.
✨Demonstrate Your Independence
The ability to work independently is crucial for this position. Be ready to discuss how you manage tasks efficiently without constant supervision, perhaps by sharing a specific instance where you successfully completed a project on your own.
