At a Glance
- Tasks: Support device deployment and assist end-users during migration activities.
- Company: Join identifi Global Resources, a leader in IT consulting and support.
- Benefits: Gain hands-on experience in a secure environment with potential for growth.
- Why this job: Be part of a high-impact project that enhances your IT skills and teamwork.
- Qualifications: Active SC Clearance and experience in IT hardware deployment required.
- Other info: Contract role starting ASAP, ideal for tech-savvy individuals.
The predicted salary is between 36000 - 60000 Β£ per year.
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identifi Global Resources provided pay range
This range is provided by identifi Global Resources. Your actual pay will be based on your skills and experience β talk with your recruiter to learn more.
Base pay range
Direct message the job poster from identifi Global Resources
Customer Success Manager – I partner with clients, to help them attract, measure, and retain great candidates in-line with their culture, vision andβ¦
Location: Gloucester area (onsite)
Contract Type: Inside IR35 | Full-time, Onsite
Security Clearance: Active SC Clearance required
Duration: Contract role, starting ASAP
We are currently seeking an IT Support Engineer β Deployment Project to support a major migration initiative at a secure site near Gloucester. This is a hands-on deployment role requiring experience with device refresh projects and supporting end-users onsite during early life support (ELS) phases.
Key Responsibilities:
- Support device deployment and migration activities across the site
- Set up and maintain the Refresh Clinic to facilitate hardware rollouts
- Assist with the physical movement of devices between storage and clinic areas
- Log into systems using devices provided, following guidance from site engineers
- Perform laptop refresh tasks and handover of new equipment to users
- Update workflow management systems accurately at each step of the migration process
- Identify and escalate issues to the Site Manager or Post-Migration Technical Support team
- Conduct daily manual stock checks and report findings accordingly
- Secure and store devices safely at the end of each day in line with security procedures
Requirements:
- Active SC Clearance (Security Clearance) is essential
- Proven experience supporting IT hardware deployment or refresh projects
- Comfortable working in secure, structured environments with high attention to detail
- Strong organisational and communication skills
- Ability to follow processes precisely and work collaboratively with technical teams
- Reliable and proactive approach to work in a fast-paced project setting
This role offers an opportunity to work on a high-impact deployment in a secure environment, ideal for candidates with a background in field support, early life support, or desktop refresh operations.
Apply today to be considered.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Contract
Job function
-
Job function
Information Technology
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Industries
Defense and Space Manufacturing and IT Services and IT Consulting
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IT Support Engineer employer: identifi Global Resources
Contact Detail:
identifi Global Resources Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land IT Support Engineer
β¨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description. Being well-versed in device deployment processes and hardware refresh projects will give you an edge during discussions with the hiring team.
β¨Tip Number 2
Highlight your experience with security clearance in your conversations. Since active SC Clearance is essential for this role, demonstrating your understanding of security protocols can set you apart from other candidates.
β¨Tip Number 3
Prepare to discuss your organisational skills and attention to detail. Given the structured environment of this role, sharing examples of how you've successfully managed similar tasks in the past will showcase your suitability.
β¨Tip Number 4
Network with current or former employees in similar roles. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace IT Support Engineer
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in IT hardware deployment and support. Emphasise any previous roles where you managed device refresh projects or provided early life support.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Mention your experience with migration initiatives and your ability to work in secure environments.
Highlight Security Clearance: Since active SC Clearance is essential for this role, ensure that you clearly state your current security clearance status in your application. This will demonstrate your eligibility for the position.
Showcase Soft Skills: In your application, highlight your organisational and communication skills. Provide examples of how you've worked collaboratively with technical teams and followed processes precisely in past roles.
How to prepare for a job interview at identifi Global Resources
β¨Understand the Role
Make sure you thoroughly understand the responsibilities of an IT Support Engineer, especially in deployment and migration projects. Familiarise yourself with the specific tasks mentioned in the job description, such as device refresh and early life support.
β¨Showcase Relevant Experience
Prepare to discuss your previous experience with IT hardware deployment or refresh projects. Be ready to provide examples of how you've successfully supported end-users and managed device rollouts in a structured environment.
β¨Highlight Your Communication Skills
Since this role requires collaboration with technical teams and clear communication with users, be prepared to demonstrate your strong organisational and communication skills. Share instances where you effectively communicated technical information to non-technical users.
β¨Emphasise Attention to Detail
Given the importance of following processes precisely in this role, highlight your attention to detail. Discuss how you ensure accuracy when logging into systems, updating workflow management systems, and conducting stock checks.