IT Support Admin

IT Support Admin

Hereford Full-Time No home office possible
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At a Glance

  • Tasks: Join our team to support a major tech refresh project with hands-on IT tasks.
  • Company: Work at a secure MOD site in Hereford, contributing to vital technology upgrades.
  • Benefits: Earn £22 per hour with a structured team in a high-security environment.
  • Why this job: Perfect for those seeking experience in IT deployments while working in a professional setting.
  • Qualifications: Must have active SC Clearance and prior experience in IT roles.
  • Other info: This is a short-term contract, ideal for students or recent graduates looking to gain practical experience.

Location: Credenhill, Hereford (Onsite – MOD Site)

Contract Type: Full-Time, Contract

Security Clearance: Active SC Clearance required

Rate: £22 per hour (Umbrella - Inside IR35)

We are currently seeking a reliable and process-driven IT Support Administrator to support a major technology refresh project at a secure site in Hereford. This role will involve hands-on device handling, coordination with engineering staff, and accurate system updates throughout the deployment lifecycle.

Key Responsibilities:

  • Assist in the setup and preparation of equipment for end-user laptop refreshes, in line with project plans.
  • Support the configuration of migration areas and refresh clinics on site.
  • Move IT equipment between secure storage and refresh areas as directed by the Site Manager or deployment engineers.
  • Log into systems and perform basic tasks under the instruction of the contractor’s engineer or Site Manager.
  • Carry out laptop refresh activities following defined procedures.
  • Accurately update workflow management systems at each stage of the deployment process.
  • Escalate queries or technical issues to the Post-Migration Technical Support Specialist or Site Manager when needed.

Essential Requirements:

  • Active SC Clearance – this is essential due to the nature of the site.
  • Previous experience in IT deployments, desktop refresh projects, or similar hands-on IT roles.
  • Strong attention to detail with a methodical approach to following instructions.
  • Confident using workflow systems and basic IT tools.
  • Ability to work onsite full-time in a secure environment, maintaining professionalism at all times.

This is an excellent short-term contract opportunity, offering £22 per hour, to be part of a well-structured IT deployment team within a high-security environment. If you’re SC cleared and ready for your next contract role, apply today.

IT Support Admin employer: identifi Global Resources

Join a dynamic team at our secure MOD site in Credenhill, Hereford, where we prioritise employee growth and development within a collaborative work culture. As an IT Support Administrator, you'll benefit from competitive pay, hands-on experience in a high-security environment, and the opportunity to contribute to significant technology refresh projects that make a real impact. We value reliability and attention to detail, ensuring that our employees are supported and recognised for their contributions.
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Contact Detail:

identifi Global Resources Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Support Admin

✨Tip Number 1

Make sure you understand the importance of security clearance for this role. Familiarise yourself with the SC Clearance process and be prepared to discuss your experience with secure environments during any conversations.

✨Tip Number 2

Highlight any previous hands-on IT deployment experience you have. Be ready to share specific examples of past projects where you successfully managed equipment refreshes or similar tasks, as this will demonstrate your capability for the role.

✨Tip Number 3

Showcase your attention to detail and methodical approach. During discussions, mention how you ensure accuracy in your work, especially when updating workflow management systems or following defined procedures.

✨Tip Number 4

Prepare to discuss your ability to work collaboratively in a team. Since this role involves coordination with engineering staff, think of examples where you've effectively communicated and worked alongside others to achieve project goals.

We think you need these skills to ace IT Support Admin

Active SC Clearance
Experience in IT Deployments
Desktop Refresh Projects
Attention to Detail
Methodical Approach
Basic IT Tools Proficiency
Workflow Management Systems
Hands-on Device Handling
Coordination Skills
Ability to Follow Instructions
Professionalism in Secure Environments
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and essential requirements. Tailor your application to highlight your relevant experience in IT deployments and desktop refresh projects.

Highlight Your Security Clearance: Since active SC clearance is a requirement, make sure to prominently mention your security clearance status in your CV and cover letter. This will demonstrate your eligibility for the role right from the start.

Showcase Relevant Experience: In your CV, focus on detailing your previous hands-on IT roles, especially those involving equipment handling and system updates. Use specific examples to illustrate your attention to detail and methodical approach.

Craft a Strong Cover Letter: Write a compelling cover letter that connects your skills and experiences to the job requirements. Emphasise your ability to work in a secure environment and your confidence with workflow systems and basic IT tools.

How to prepare for a job interview at identifi Global Resources

✨Show Your SC Clearance

Make sure to highlight your active SC clearance during the interview. This is a crucial requirement for the role, and demonstrating your understanding of its importance can set you apart from other candidates.

✨Demonstrate Technical Knowledge

Be prepared to discuss your previous experience with IT deployments and desktop refresh projects. Share specific examples of your hands-on work and how you followed procedures to ensure successful outcomes.

✨Emphasise Attention to Detail

Since the role requires a methodical approach, be ready to explain how you ensure accuracy in your work. Discuss any systems or processes you use to maintain high standards and avoid errors.

✨Ask Insightful Questions

Prepare thoughtful questions about the project and the team dynamics. This shows your genuine interest in the role and helps you assess if the environment aligns with your working style.

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