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- Tasks: Support Acturis and insurance applications, provide training, and improve operational efficiency.
- Company: Join the largest independent insurance broker with a people-first culture and global reach.
- Benefits: Enjoy hybrid working, growth opportunities, and a vibrant office environment in Milton Keynes.
- Why this job: Be a key player in enhancing business processes while mentoring others in a dynamic team.
- Qualifications: Experience in systems administration or support roles; insurance industry knowledge is a plus.
- Other info: Work with 15,000 colleagues globally and make an impact in a thriving organization.
Acturis Systems Specialist Milton Keynes – (Central – Hybrid working) Salary £55,000 As a Senior Systems Administrator looking after Acturis, you will be a key business point of contact providing 2nd line support for Acturis and other Insurance applications, supporting business critical systems and training other team members. Key Responsibilities: * Provides relevant management information to senior managers * Deliver essential support for projects that utilise Acturis as a back-office system * Evaluate the impact of Acturis upgrades on users and agree activation tasks with the Applications Manager * Translate Acturis upgrade changes into user-friendly guides and provide training to Super Users, as and when required * Maintain accurate system configuration records, in line with changes made * Evaluate existing business processes and seek areas to improve operational efficiency including the introduction of automation and workflows * Gather feedback and development suggestions from users and feedback to Acturis * Share knowledge on best practice hints & tips with super users * Create and process test scripts to support UAT testing for new features or documents * Support the internal Acturis helpdesk, providing 2nd line support ensuring that items are logged and resolved in a timely, priority-based manner * Ensure users are kept up to date throughout the duration of their queries * Maintain the helpdesk log and chase up outstanding items, as appropriate * Escalate queries and issues to line manager or second line colleagues, as appropriate * Identify trends in items raised and assess whether they are the result of a wider issue, a training need or a development suggestion for Acturis * Provide assistance to the document templates team. * Help mentor other team members in Acturis Skills & Attributes: * Experience in a similar support or systems administration role desired. * Understanding of the organisation and the sector it operates in. * Knowledge of Global XB/Novidea and other insurance systems desirable * Ideally a previous background in Insurance / finance industry. With 15,000 global colleagues and a partner network spanning more than 100 territories, these guys are the largest independent insurance broker in the world. A people-first business with a unique culture, fantastic new offices in Milton Keynes, lots of scope for growth and new opportunity
Acturis Systems Specialist employer: Identifi Global Resources Limited
Contact Detail:
Identifi Global Resources Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Acturis Systems Specialist
✨Tip Number 1
Familiarize yourself with Acturis and other insurance applications. Understanding the software inside and out will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and specific challenges faced in the position, which can be invaluable during your application process.
✨Tip Number 3
Highlight any experience you have in training or mentoring others. Since this role involves providing training to Super Users, showcasing your ability to teach and support others will set you apart.
✨Tip Number 4
Stay updated on industry trends and best practices in systems administration and insurance. Being knowledgeable about current developments will show your passion for the field and your readiness to contribute effectively.
We think you need these skills to ace Acturis Systems Specialist
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Acturis Systems Specialist position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in systems administration or support roles, particularly with Acturis or similar insurance applications. Use specific examples to demonstrate your expertise.
Showcase Your Skills: Make sure to highlight your understanding of the insurance sector and any relevant knowledge of Global XB/Novidea. Mention any training or mentoring experience you have, as this is a key aspect of the role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company culture. Mention how you can contribute to improving operational efficiency and supporting team members.
How to prepare for a job interview at Identifi Global Resources Limited
✨Understand Acturis Inside Out
Make sure you have a solid understanding of the Acturis system and its functionalities. Be prepared to discuss how you've used it in previous roles and how you can leverage it to improve operational efficiency.
✨Showcase Your Support Experience
Highlight your experience in providing 2nd line support, especially in a systems administration role. Be ready to share specific examples of how you've resolved issues and supported users effectively.
✨Demonstrate Training Skills
Since training super users is part of the job, be prepared to discuss any previous training experiences. Share how you’ve translated complex information into user-friendly guides and how you approach mentoring others.
✨Discuss Process Improvement Ideas
Think about areas where you could improve existing business processes using automation or workflows. Be ready to present your ideas during the interview, showing that you're proactive about enhancing operational efficiency.
