IDEMIA Secure Transactions, a division of IDEMIA Group, is seeking a Service Delivery Manager to own the servicing relationship with customers in the UK. The role involves acting as the first point of contact for BAU needs, supporting audits and compliance, and contributing to strategic roadmap activities including forecast and stock management.
You will build deep customer intimacy, manage escalations, and represent the Commercial team in customer conversations.
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Customer Delivery & Revenue Protection Lead in Tewkesbury employer: IDEMIA
IDEMIA is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a leader in digital security solutions, employees benefit from a culture that prioritises professional growth, with opportunities to engage with major financial institutions and cutting-edge technology. Located in the UK, IDEMIA fosters a supportive atmosphere that encourages proactive problem-solving and effective communication, making it an ideal place for those seeking meaningful and rewarding careers in project management.
