Production Supervisor - 2nd Shift

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT.

We use a variety of technologies and approaches to deliver quality products and services to government agencies and technology companies. IDEMIA is made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person - one identity.

Responsibilities:

• This position is responsible for the production supervision of assigned department and team members.
• Review team assignments in the form of schedules and output targets and determine how to use resources to meet demand.
• Support an environment of continuous improvement to production processes that result in advances in safety, quality, delivery, productivity and reduced costs.
• Support production employees in continual improvement by acting as a resource in applying and ultimately teaching problem-solving skills and meeting facilitation skills by using established management control and production communication tools.
• Identifies daily production challenges and finds solutions to prevent reoccurrence and meet production schedules.
• Serves as a link between associates and management and supports associates through changes.
• Assists in developing and monitoring standardized work for direct reports.
• Audits or assigns audit duties for key result areas.
• Holds daily cell meetings and sets expectations for the day.
• Monitors production status hourly, removes bottlenecks and takes corrective measures to ensure daily goals are met.
• Oversees continuous flow and materials delivery systems and works with associates to continuously improve the process.
• Reviews production schedules and estimates associate hours to complete a job assignment.
• Interprets specifications and job orders for associates and delegates duties.
• Recommends measures and changes to improve production, equipment, product quality and working conditions.
• Initiates and/or suggests plans to motivate and enforce safety rules.
• Designs and implements a plan to provide cross-training to production employees that maximises their value to the team.
• Supports Lean lines in collaborative, autonomous decision making to facilitate the team’s self-directed improvements.
• Supports the daily activities of the production lines according to the team’s production schedule and applies the necessary adjustments when needed according to current issues.
• Supervises production employees according to company policies including attendance, e-time, security, safety, corrective action, performance appraisals, etc.
• Collaborates with production manager on production goal setting.
• Supports the production team’s daily activities in accordance to our defined ISO procedures and modifies these procedures based on process improvement made by the production teams.

Qualifications:

• 3 to 5 years’ experience in a supervisory role managing production processes and hourly employees.
• Bachelor's degree or equivalent work experience.
• Excellent communication and listening skills.
• Proven decision-making capability.
• Strong interpersonal skills; able to inspire and motivate associates.
• Root cause analysis, problem identification, and resolution skills.
• Willingness to learn and develop new methods and/or processes.
• Ability to distinguish visual defects (created or received into production processes).