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- Tasks: Support the Client Relationship Management team and enhance client satisfaction.
- Company: Join IDeaS, a global leader in innovative revenue management solutions.
- Benefits: Gain valuable experience in a collaborative and inclusive environment.
- Why this job: Make a real impact by helping clients optimise their success with cutting-edge solutions.
- Qualifications: Currently enrolled in a relevant degree program with strong communication skills.
- Other info: Flexible internship duration of 6-12 months with excellent career growth opportunities.
The predicted salary is between 500 - 1500 £ per month.
Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us.
IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization.
As a Client Relationship Manager Intern, you will be supporting our Client Relationship Management team. The Client Relationship Manager (CRM) provides clients with guidance bringing innovation and clarity to the client's experience of working with IDeaS and IDeaS solutions. With the highest quality service and support to clients at the corporate and property level, the CRM develops and maintains a strong ongoing partnership with each assigned client, ensuring strong adoption of the IDeaS solution(s).
For this role, you will have the opportunity to:
- Support the CRM team in managing a subset of Clients once the implementation phase is completed, which includes increasing Client adoption and high levels of Client satisfaction.
- Effectively communicate application features and product information for new releases and facilitate their adoption with clients.
- Pro-actively identify insights, business trends, system configurations or system outputs which impact the client’s business success. Collaborate with the client if any of these elements requires additional focus.
- Effectively persuade clients to make changes where required to achieve optimal results.
- Identify best practices for clients and syndicate across assigned client portfolio.
- Collaborate closely with cross-functional teams at IDeaS to drive better results.
- Perform other duties as assigned.
Do you qualify? You must have:
- Current enrollment in an accredited degree program such as Hospitality, Business, Statistics, Business Tourism, Computer Science, Analytics or related industry.
- Interest in Hospitality or Hotels / Hospitality technology.
- Ability to gather, analyze, interpret, and present quantitative and qualitative information.
- Organizational skills for managing commitments and deadlines.
- Strong interpersonal and teamwork skills.
- Excellent written, verbal, and interpersonal communication skills.
- Ability to intern with IDeaS for 6-12 months.
We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.
At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.
Client Relationship Manager Intern in Marlow employer: IDeaS Revenue Solutions
Contact Detail:
IDeaS Revenue Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager Intern in Marlow
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching IDeaS and its solutions. Show us that you’re not just interested in the role, but also in how you can contribute to our clients' success.
✨Tip Number 3
Practice your communication skills! As a Client Relationship Manager Intern, you'll need to convey ideas clearly. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the IDeaS team!
We think you need these skills to ace Client Relationship Manager Intern in Marlow
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the hospitality industry shine through in your application. We want to see that you’re genuinely excited about the role and how it fits into your career goals.
Tailor Your CV: Make sure your CV highlights relevant experiences and skills that align with the Client Relationship Manager Intern role. We love seeing how your background connects to what we do at IDeaS!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of your teamwork and communication skills, as these are key for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at IDeaS Revenue Solutions
✨Know Your Stuff
Before the interview, make sure you understand IDeaS' solutions and how they impact client success. Familiarise yourself with their products and think about how you can contribute to enhancing client relationships.
✨Show Your Passion for Hospitality
Since this role is in the hospitality sector, express your enthusiasm for the industry. Share any relevant experiences or projects that highlight your interest in hospitality technology and client management.
✨Demonstrate Your Communication Skills
As a Client Relationship Manager Intern, communication is key. Prepare to discuss how you've effectively communicated complex information in the past, whether through presentations, reports, or team collaborations.
✨Be Ready to Collaborate
IDeaS values teamwork, so be prepared to discuss how you work well with others. Think of examples where you've collaborated on projects or helped resolve conflicts within a team to showcase your interpersonal skills.
