Account Management Director (French Speaker) in Marlow

The Account Management role will manage the commercial relationships of a set of existing large accounts within the geographical territory and is responsible for managing accounts and contributing to regional sales results.

The primary metrics for this role are annuity revenue retention and sales to managed accounts.

This role requires someone who is bi‑lingual, fluent in French and English is a necessity.

• What You’ll Be Doing
• Builds and nurtures established relationships for assigned accounts via on‑site meetings, regular touch points via phone and email, and by attending industry or company events.
• Speaks confidently about IDea S products, services and consulting services, and actively listens to client needs and requirements.
• Identifies mutual business opportunities to plan, develop and implement a growth strategy to deliver exceptional service and meet and exceed territory sales targets by driving revenue growth across all IDea S offerings.
• Leverages IDea S go‑to‑market strategies and resources to execute local tactics to create and win opportunities for IDea S products and solutions.
• Provides pro‑active client service and efficiently engages additional company resources to meet client expectations.
• Works with the latest tools to track activities, contacts, accounts, leads and opportunities, and makes account planning and social media activities easy (Salesforce. com, Linked In Premium etc.).
• Provides monthly reports and updates to IDea S sales leadership to share strategies, tactics and successes.
• Professionally represents IDea S in the marketplace.
• Acts as an ambassador for assigned accounts to clearly communicate to IDea S Leadership regarding client needs.
• Engages with clients to act as reference clients and participate in IDea S case studies to share their client success stories.
• Manages expectations to ensure our products and services match our clients’ needs.
• Stays up to date on new trends within the hospitality industry, new IDea S products and services, and understands the competitive landscape and key players in the market.
• Performs other duties as assigned.
• What you’ll bring to us
• Bachelor’s degree in Business, Hospitality or another related field.
• 5+ years of progressive experience within revenue management, account management, business development/sales specifically within consultative sales involving enterprise software.
• 5+ years professional experience in hospitality.
• Excellent communication and people skills with a strong ability to communicate across a range of diverse cultures and corporate levels.
• Ability to understand the hospitality industry and hotel infrastructure, the technology within hotels, and interfaces with/ to IDea S.
• Experienced and confident in communicating with Executive Management (C‑Level) teams.
• Organizational skills and the ability to multi‑task in a fast‑paced environment by working both independently and as part of a team meeting deadlines and expectations.
• Excellent listening skills to provide the right short and long‑term IDea S products and services that support the client’s goals and visions and are aligned with clients’ objectives.
• Great presenting and negotiating skills to communicate the value of our products and services and negotiate profitable contracts.
• The desire to act as the face of IDea S and the ability to orchestrate the relationship between various IDea S teams and clients to ensure both clients and IDea S interests are protected.
• Strong business acumen, combined with the ability to translate complex business problems into workable solutions.

This includes knowledge about how businesses work, business trends and the implications to their business, strong competitive knowledge, and how strategies and tactics work in the marketplace.

• Proficient in MS Excel, Word, and Outlook.
• Ability to travel up to 50%

To qualify, applicants must be legally authorized to work in United Kingdom or Spain, and should not require, now or in the future, sponsorship for employment visa status.

All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law.

Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above.

Resumes may be considered in the order they are received.

IDea S/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations.

To comply with these regulations, IDea S/SAS may obtain nationality or citizenship information from applicants for employment.

IDea S/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

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